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Darlington Building Society: Savings reviews

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4.91
Based on 10,880 reviews, last reviewed 20th Jun 2025
30% decrease in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer experience with advisor able to an... Positive customer experience with advisor able to answer queries about new reduced interest rates and how to use online banking to access higher inter... Read more Reviewed on: 20th June 2025
Kay's avatar
Kay

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (10880)

Darlington Building Society Branch Review

5
The lady explained everything, was very polite and listened to us Reviewed on: 31st May 2022
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Darlington Building Society Branch Review

5
Very polite friendly very helpful explaining all the different options, very pleased Reviewed on: 31st May 2022
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Verified Member

Darlington Building Society Branch Review

5
Zoe was excellent very knowledgable. Thank you Reviewed on: 31st May 2022
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Darlington Building Society Branch Review

5
Lovely costomer service, very well explained during appointment, would be lovely to have an online app Reviewed on: 31st May 2022
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Verified Member

Darlington Building Society Branch Review

3
It is a shame that the only decent interest rates are for younger people whilst this is good to encourage saving but what about loyalty and those relying on savings Reviewed on: 31st May 2022
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Verified Member

Darlington Building Society Branch Review

5
Like the personal service. Better interest rates would always be nice. Reviewed on: 31st May 2022
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Darlington Building Society Branch Review

5
Need for a disabled access in Bishop Auckland branch (disabled cousin had to wait outside) Reviewed on: 31st May 2022
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Verified Member

Darlington Building Society Branch Review

5
Staff are always friendly and helpful always explain everything Reviewed on: 31st May 2022
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Verified Member

Darlington Building Society Branch Review

5
I always feel I get a personal service at the darlington and I love the commitment to local charities Reviewed on: 31st May 2022
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Verified Member

Darlington Building Society Branch Review

5
Service in Stockton is great, always so helpful Reviewed on: 31st May 2022
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