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Darlington Building Society: Savings reviews

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4.92
Based on 12,127 reviews, last reviewed 17th Dec 2025
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very knowledgeable staff and extremely helpful. Very knowledgeable staff and extremely helpful. Reviewed on: 17th December 2025
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (12127)

Darlington Building Society Branch Review

5
I like the friendly staff and the fact you can actually talk in person to someone, the staff are very helpful. Reviewed on: 24th March 2023
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Darlington Building Society Branch Review

5
Appointment was on time, consultant was very polite and friendly. Reviewed on: 24th March 2023
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Darlington Building Society Branch Review

4
Ensure correct information is provided prior to appointment regarding transfer of a trustee a/c I was advised only 1 signatory to sign but in fact needed 2. Reviewed on: 24th March 2023
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Darlington Building Society Branch Review

5
I like the branches ability to deal with my request despite living so far away I feel like a valued customer at the DBS. Reviewed on: 24th March 2023
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Darlington Building Society Branch Review

5
Clear explanation of savings options. Reviewed on: 24th March 2023
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Darlington Building Society Branch Review

2
Make it clear what is required for a simple change of address, there is no leeway for common sense regarding long term customers requests. Reviewed on: 24th March 2023
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Darlington Building Society Branch Review

5
All straight forward face to face communication is an excellent service you offer. Reviewed on: 24th March 2023
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Darlington Building Society Branch Review

5
Local, Local phone not always answered voicemail options are offered. Reviewed on: 24th March 2023
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Darlington Building Society Branch Review

5
All very well explained and like the fact there is an actual branch so can see people face to face. Reviewed on: 24th March 2023
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Darlington Building Society Branch Review

5
Very helpful explanations of available accounts, friendly customer service. Reviewed on: 24th March 2023
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