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Darlington Building Society: Savings reviews

4.91
Based on 10,879 reviews, last reviewed 12th Jun 2025
16% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service at it's best! Unable to open account successfully, I phoned for help. Operator emailed colleague, who phoned me in under 3-4 mins. I was very patiently taken throug... Read more Reviewed on: 12th June 2025
Christine Cambridge's avatar
Christine Cambridge

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna

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Darlington Building Society Savings reviews (10879)

Bishop Auckland branch review

5
Customer services excellent, keep that level to attract customers Reviewed on: 6th July 2021

Tubwell Row branch review

5
Adam is very knowledgeable and clear on giving information on the products avaiable to me. He is very personable and efficient. Delighterd with the service, thank you Reviewed on: 5th July 2021

Barnard Castle branch review

5
Excellent savings rates, helpful, informed, friendly staff Reviewed on: 5th July 2021

Tubwell Row branch review

3
Offer 3+ 5 yrs high interest ISA Reviewed on: 4th July 2021

Barnard Castle branch review

5
Great customer service as always. Polite, respectful and ever courteous Reviewed on: 4th July 2021

Bishop Auckland branch review

5
Nothing than can be improved until Covid is under control and more tills can be opened Reviewed on: 4th July 2021

Barnard Castle branch review

5
Very pleased with customer service Reviewed on: 3rd July 2021

Middlesbrough branch review

5
Always been friendly and polite, very helpful Reviewed on: 3rd July 2021

Barnard Castle branch review

5
Always helpful + efficient service Reviewed on: 3rd July 2021

Yarm branch review

5
Maxine explained everything very well and made sure I understood what I was signing up for. thank you Reviewed on: 30th June 2021

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