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Darlington Building Society: Savings reviews

4.87
Based on 12,517 reviews, last reviewed 5th Aug 2026
57% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Everyone was very helpful Everyone was very helpful - couldn’t fault the attention Reviewed on: 5th August 2026
Linda Goldie's avatar
Linda Goldie

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12517)

Tubwell Row branch review

5
Brilliant service - Adam explained everything and was so patient. We are very satisfied Reviewed on: 7th November 2021

Barnard Castle branch review

5
Staff in branch friendly and professional Reviewed on: 7th November 2021

Northallerton branch review

5
The service was personal and excellent and old - just what is wanted Reviewed on: 7th November 2021

Northallerton branch review

4
The staff at the Northallerton branch are very efficient, friendly and helpful. It would be however nice to see a branch closer to where we live in Pickering Reviewed on: 6th November 2021

Barnard Castle branch review

5
It makes a refreshing change to feel like a valued customer - through attentive and customised support & contact Reviewed on: 5th November 2021

Stockton branch review

5
Excellent friendly service as always Reviewed on: 5th November 2021

Barnard Castle branch review

5
Perhaps cut down on the amount of paper needed to open an account. Also less security checks Reviewed on: 4th November 2021

Tubwell Row branch review

5
Explanations and customer service excellent. Welcoming & approachable. Felt comfortable Reviewed on: 3rd November 2021

Barnard Castle branch review

5
First class product. Excellent knowledgeable and charming staff. Face to face access was a bonus Reviewed on: 3rd November 2021

Yarm branch review

5
I like the friendly atmosphere when I come to my branch and the helpfulness of the staff Reviewed on: 3rd November 2021

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