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Darlington Building Society: Savings reviews

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4.91
Based on 10,880 reviews, last reviewed 20th Jun 2025
35% decrease in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer experience with advisor able to an... Positive customer experience with advisor able to answer queries about new reduced interest rates and how to use online banking to access higher inter... Read more Reviewed on: 20th June 2025
Kay's avatar
Kay

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (10880)

Stockton branch review

5
Great service and would recommend Reviewed on: 22nd December 2019
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Stockton branch customer

Stockton - Lauren

5
Lauren was very knowledgeable and very helpful I would recommend this branch without hesitation Reviewed on: 21st December 2019
Julie's avatar
Julie

Stockton branch review

5
Victoria was very helpful and gave excellent customer service. Reviewed on: 20th December 2019
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Stockton branch customer

Tubwell Row branch review

5
Great advice given by Sandra. I will definitely go home and review the savings, to possibly move to a higher interest account Reviewed on: 18th December 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Bishop Auckland branch review

5
Debbie was fab at sorting my query out efficiently/ Reviewed on: 17th December 2019
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Bishop Auckland branch customer

Stockton branch review

5
Very polite and helpful. Pleasure to speak to. Reviewed on: 17th December 2019
Stockton branch customer's avatar
Stockton branch customer

Tubwell Row branch review

4
My dealings today with Kim were friendly and clear. I would also to commend Megan who helped me when I thought my bank card had been stolen. I wish you had kept Cockerton open or had a more accessible branch. Reviewed on: 16th December 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Tubwell Row branch review

5
All fine. Good prompt service. Friendly staff Reviewed on: 16th December 2019
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Tubwell Row branch customer

Bishop Auckland branch review

5
Debbie was great. Sorted my query out perfectly and effectively Reviewed on: 16th December 2019
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Bishop Auckland branch customer

Stockton branch review

5
Didn' t know would have to make an appointment, as it didn't mention it on the website. So came in and had to make an appointment for another day. Reviewed on: 16th December 2019
Stockton branch customer's avatar
Stockton branch customer

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