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Darlington Building Society: Savings reviews

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4.91
Based on 10,880 reviews, last reviewed 20th Jun 2025
35% decrease in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer experience with advisor able to an... Positive customer experience with advisor able to answer queries about new reduced interest rates and how to use online banking to access higher inter... Read more Reviewed on: 20th June 2025
Kay's avatar
Kay

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (10880)

Stockton branch review

5
Very good service and helpful. No complaints Reviewed on: 8th December 2019
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Stockton branch customer

Middlesbrough branch review

5
Odette and Jess could not have been more helpful Reviewed on: 8th December 2019
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Middlesbrough branch customer

Tubwell Row branch review

5
Like the politness of staff. Always helpful. Reviewed on: 7th December 2019
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Tubwell Row branch customer

Bishop Auckland branch review

5
Online opening of accounts would be better Reviewed on: 7th December 2019
Bishop Auckland branch customer's avatar
Bishop Auckland branch customer

Redcar branch review

5
Personal service rather than online! I prefer to speak to a person rather than a machine! It enables spur of the moment enquiries to be made as they arise. Reviewed on: 7th December 2019
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Redcar branch customer

Tubwell Row branch review

5
Lovely and friendly service. Thank you. Reviewed on: 7th December 2019
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Tubwell Row branch customer

Middlesbrough branch review

5
Would be better if you did direct debit. I know you are not classed as a bank Reviewed on: 7th December 2019
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Middlesbrough branch customer

Stockton - Victoria

5
Very happy with service and Victoria was great couldn’t have done more Reviewed on: 7th December 2019
Debbie's avatar
Debbie

Tubwell Row branch review

5
Since closing Cockerton branch, service slow. Sometimes only 2 people on the desk (3 work points) Reviewed on: 5th December 2019
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Tubwell Row branch customer

Bishop Auckland branch review

5
Great help and easy to talk too! Reviewed on: 5th December 2019
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Bishop Auckland branch customer

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