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Darlington Building Society: Savings reviews

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4.92
Based on 12,127 reviews, last reviewed 17th Dec 2025
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very knowledgeable staff and extremely helpful. Very knowledgeable staff and extremely helpful. Reviewed on: 17th December 2025
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (12127)

Bishop Auckland branch review

4
I like the customer service, very polite and friendly. Very welcoming Reviewed on: 11th March 2021
Bishop Auckland branch customer's avatar
Bishop Auckland branch customer

Northallerton branch review

5
The lady who dealt with me at your Northallerton branch was very friendly, helpful, efficient. The account was opened with ease and I am a very happy customer. Full marks! Reviewed on: 10th March 2021
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Northallerton branch customer

Tubwell Row branch review

5
Adam had good knowledge of the products available and how they could match up to our current needs Reviewed on: 10th March 2021
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Tubwell Row branch customer

Middlesbrough branch review

5
My enquiry was dealt with help and professionalism, pleased with the service received Reviewed on: 10th March 2021
Middlesbrough branch customer's avatar
Middlesbrough branch customer

Quick and efficient service

5
Called at the branch in Middlesbrough yesterday. As usual the service was quick, efficient and friendly. Reviewed on: 10th March 2021
Joe Cole's avatar
Joe Cole

Tubwell Row branch review

5
Adam was very helpful, answered all my questions professionally . the downside I needed to contact you gagin and nobody answering the phone Reviewed on: 9th March 2021
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Middlesbrough branch review

5
Very quick service, felt safe in clean environment and staff adhearing to safe procedure. Good communication and delivery of information. Easy to understand, sent to home in time. Reviewed on: 9th March 2021
Middlesbrough branch customer's avatar
Middlesbrough branch customer

Tubwell Row branch review

4
Employee (AS) was most helpful and informative and was able to answer every query I had Reviewed on: 8th March 2021
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Tubwell Row branch customer

Tubwell Row branch review

5
Simon was extremely helpful and sympathetic. Would certaintly consult him in the future Reviewed on: 7th March 2021
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Tubwell Row branch customer

Barnard Castle branch review

4
Conveninet, friendly service, offering good advice and guidance Reviewed on: 7th March 2021
Barnard Castle branch customer's avatar
Barnard Castle branch customer

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