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Darlington Building Society: Savings reviews

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4.92
Based on 12,127 reviews, last reviewed 17th Dec 2025
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very knowledgeable staff and extremely helpful. Very knowledgeable staff and extremely helpful. Reviewed on: 17th December 2025
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (12127)

Bishop Auckland branch review

5
I like the fact I can walk in and speak to a person + passbook Reviewed on: 15th February 2021
Bishop Auckland branch customer's avatar
Bishop Auckland branch customer

Tubwell Row branch review

5
Service good always pleasant nice atmosphere Reviewed on: 15th February 2021
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Northallerton branch review

5
Was fastastic to get some real "people" service. Owned an issue, sorted and went the extra mile Reviewed on: 14th February 2021
Northallerton branch customer's avatar
Northallerton branch customer

Bishop Auckland branch review

5
I am a new customer and I cannot rate the customer service I received enough. Karen who I dealt with was fantastic! So friendly and helpful! The service was far superior to my old bank Reviewed on: 14th February 2021
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Bishop Auckland branch customer

Northallerton branch review

5
Fantastic serivce, couldn't be more helpful Reviewed on: 13th February 2021
Northallerton branch customer's avatar
Northallerton branch customer

Tubwell Row branch review

5
Too much paperwork, keep it simple Reviewed on: 13th February 2021
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Middlesbrough branch review

5
You could re open out Billingham branch Reviewed on: 13th February 2021
Middlesbrough branch customer's avatar
Middlesbrough branch customer

Northallerton branch review

5
Fantastic peop;e led service. you would talk to someone, who sorted all your issues from start to finish Reviewed on: 12th February 2021
Northallerton branch customer's avatar
Northallerton branch customer

Tubwell Row branch review

5
I speak highly of Adam who I dealt with to sort my aunty's will. Adam was professioanl, understanding, considerate, polite and friendly. Very pleased with the prompt dealing of delicate matter of Darlington BS in general. thank you. PS. Thanks for everything Adam, greatly appreciated. Good luck for the future! Reviewed on: 12th February 2021
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Middlesbrough branch review

5
As the envelope we received containing our passbook were open and had been resealed by the royal mail. I would suggest they are more firmy sealed (with sellotape??) Reviewed on: 12th February 2021
Middlesbrough branch customer's avatar
Middlesbrough branch customer

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