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Darlington Building Society: Savings reviews

4.87
Based on 12,516 reviews, last reviewed 4th Aug 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Pleasant experience. Very helpful and patient young man who was very knowledgeable and friendly. Answered all our questions clearly. Reviewed on: 4th August 2026
Raymond o's avatar
Raymond o

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12516)

Guisborough branch review

5
Everything OK from my point of view Reviewed on: 8th June 2021

Tubwell Row branch review

5
I would like to thank all staff for being so helpful and kindthrough this pandemic, truly amazing Reviewed on: 7th June 2021

Northallerton branch review

5
Staff contact by email and in branch very helpful, pleasant and professional. Do better, online acconts and interest rates! Reviewed on: 7th June 2021

Guisborough branch review

5
Katie was lovely and very helpful with information and facts. I have set up a ISA today and a savings account Reviewed on: 7th June 2021

Northallerton branch review

5
The collegues assisted my needs in a friendly, prompt and efficient manner. My enquiry and the transfer was handled quickly and with ease Reviewed on: 6th June 2021

Northallerton branch review

5
We liked the personal service, it was very good Reviewed on: 6th June 2021

Stockton branch review

4
No queue (despite social distancing) friendly Reviewed on: 5th June 2021

Barnard Castle branch review

5
Always had excellent service, knowledgeable staff Reviewed on: 5th June 2021

Northallerton branch review

5
Staff (all) are so helpful, nothing is too much trouble, today it is so rare to find all the staff are excellent. Well done Reviewed on: 4th June 2021

Guisborough branch review

5
I dealt with Laura who was very pleasant and efficient - she highlighted sections of "opening new account" form - without her efficient and help it would have been difficult to fill the form in - these need totally revising and made more user friendly - all helpful communication and email, message were dealt with in an excellent customer friendly manner Reviewed on: 4th June 2021

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