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Darlington Building Society: Savings reviews

4.87
Based on 12,514 reviews, last reviewed 3rd Aug 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Job done Friendly approachable staff, good product Reviewed on: 3rd August 2026
Helen R's avatar
Helen R

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12514)

Yarm branch review

5
Maxine was very patient and went through the forms carefully and helped complete it, excellent first experience Reviewed on: 23rd April 2021

Barnard Castle branch review

5
I would rate your staff (Ginny and Rachel) a 10 each for pleasant professionalism and clear / helpful instructions and information. Also appreciate the telephone accessibility (as I no longer live in the area) I would have given a higher scoree if there were higher interest rates! Reviewed on: 23rd April 2021

Barnard Castle branch review

5
Would have been useful if I could have applied online for the account I was interest in but I recived the forms in the post very quickly Reviewed on: 22nd April 2021

Tubwell Row branch review

5
Despite many visit to the branch, today was the first time tat staff (Selina) took the time to advise me that my savings could be better in a different account. Thank you and well done. Reviewed on: 21st April 2021

Guisborough branch review

5
Staff are always pleasant and helpful Reviewed on: 21st April 2021

Yarm branch review

5
Very helpful and friendly staff. Clear and concise information, forms and explenations. Good experience on telephone appointment Reviewed on: 21st April 2021

Yarm branch review

5
Personal service, timely emails. Thank you Maxine! Reviewed on: 20th April 2021

Guisborough branch review

5
When Laura Smaling was on the phone, very informative, got information in Post, and have since acted on it. To do better remember there is a Market out there for people that still do not use online ? Reviewed on: 20th April 2021

Tubwell Row branch review

5
Friendliness, happiness and knowledge is superb, didnt feel rushed and Dam was very patient and put myself at ease Reviewed on: 19th April 2021

Guisborough branch review

5
I liked how she went through all my options for investments Reviewed on: 19th April 2021

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