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Darlington Building Society: Savings reviews

4.87
Based on 12,512 reviews, last reviewed 2nd Aug 2026
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Holly was very helpful Holly was very helpful and ensured that I understood the products and that they would meet my needs and then processed the accounts for me Reviewed on: 2nd August 2026
Martin B's avatar
Martin B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12512)

Tubwell Row branch review

5
Too much paperwork, keep it simple Reviewed on: 13th February 2021

Middlesbrough branch review

5
You could re open out Billingham branch Reviewed on: 13th February 2021

Northallerton branch review

5
Fantastic peop;e led service. you would talk to someone, who sorted all your issues from start to finish Reviewed on: 12th February 2021

Tubwell Row branch review

5
I speak highly of Adam who I dealt with to sort my aunty's will. Adam was professioanl, understanding, considerate, polite and friendly. Very pleased with the prompt dealing of delicate matter of Darlington BS in general. thank you. PS. Thanks for everything Adam, greatly appreciated. Good luck for the future! Reviewed on: 12th February 2021

Middlesbrough branch review

5
As the envelope we received containing our passbook were open and had been resealed by the royal mail. I would suggest they are more firmy sealed (with sellotape??) Reviewed on: 12th February 2021

Tubwell Row branch review

5
Re. my telephone call with Mr. Swinston, Adam's conversation was informative, courteous and patient. I did not feelushed or pressured in any way. Reviewed on: 12th February 2021

Stockton branch review

4
Helpful and friendly staff. Been with this BS for 25 yrs and no complaints Reviewed on: 11th February 2021

Tubwell Row branch review

5
Everytime I come to branch all staff very professiona; and kind, Selina who serves me quite often very good listener and cares! Reviewed on: 11th February 2021

Tubwell Row branch review

5
Excellent service, deal with my transactions in a professioanl manner Reviewed on: 11th February 2021

Northallerton branch review

5
Very straight forward transfer of J ISA foast and efficient service Reviewed on: 10th February 2021

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