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Darlington Building Society: Savings reviews

4.87
Based on 12,512 reviews, last reviewed 2nd Aug 2026
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Holly was very helpful Holly was very helpful and ensured that I understood the products and that they would meet my needs and then processed the accounts for me Reviewed on: 2nd August 2026
Martin B's avatar
Martin B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12512)

Tubwell Row branch review

5
Very friendly, efficient service from Chloe, who was amazing and professional. Great service today, very happy customer Reviewed on: 22nd January 2021

Redcar branch review

5
A cover outside the shop, because of queueing outside in the rain and cold Reviewed on: 21st January 2021

Tubwell Row branch review

5
I like half decent savings rates. Also accounts with passbooks and plenty of branches, Keep them open! Reviewed on: 21st January 2021

Tubwell Row branch review

5
Good service. Mad that you still have to come in and update books. Should have cards or at least proper online banking Reviewed on: 21st January 2021

Northallerton branch review

5
Really impressed with telephone service, helpful and friendly service and account transfered by return of post. Keep up the excellent service Reviewed on: 21st January 2021

Barnard Castle branch review

5
A very friendly and professional service provided by Ginny, cusomer support supervisor Reviewed on: 21st January 2021

Barnard Castle branch review

3
Webside is awful, not easy to use, have to look up my number each time , isnt something I know Reviewed on: 21st January 2021

Guisborough branch review

5
Friendly , efficient service while being Covid aware Reviewed on: 21st January 2021

Tubwell Row branch review

5
Chloe, friendly, able to give suitable advice, precision and professional Reviewed on: 21st January 2021

Tubwell Row branch review

5
The staff are always helpful and courteous. The man who I spoke to on the phone (Adam) was very helpful, and explained things clearly. Reviewed on: 21st January 2021

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