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Darlington Building Society: Savings reviews

4.87
Based on 12,512 reviews, last reviewed 2nd Aug 2026
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Holly was very helpful Holly was very helpful and ensured that I understood the products and that they would meet my needs and then processed the accounts for me Reviewed on: 2nd August 2026
Martin B's avatar
Martin B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12512)

Tubwell Row branch review

5
Really friendly staff with everything clearly explained Reviewed on: 20th January 2021

Tubwell Row branch review

5
Excellent service, staff are always polite and helpful and friendly Reviewed on: 20th January 2021

Tubwell Row branch review

5
It's all good already. You're all doing a good job. Simon, polite young man. Reviewed on: 20th January 2021

Northallerton branch review

4
I like the personal service in local branches. Telephone response could be better. Not everyone has a computer Reviewed on: 20th January 2021

Redcar branch review

5
First class service, Friendly staff, close to where we lived Reviewed on: 20th January 2021

Guisborough branch review

5
Also have mortgage with yourselves, always great service Reviewed on: 20th January 2021

Bishop Auckland branch review

4
Lauren and Tracey were easy to deal with and professioanl. Made best of poor situation, ie. Covid Reviewed on: 20th January 2021

Tubwell Row branch review

5
Hope in furure the interest rate could be higher Reviewed on: 19th January 2021

Tubwell Row branch review

5
Meghan was very helpful and knowledgeable about different products! Reviewed on: 19th January 2021

Northallerton branch review

5
Transfer of ISA appened quickly but I didn't know that. Tranfer made 22/12 + I have received my book on 12th of Jan. Appreciate Christmas and Covid challenges, maybe an email to advise of delay. Reviewed on: 19th January 2021

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