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Darlington Building Society: Savings reviews

4.87
Based on 12,511 reviews, last reviewed 1st Aug 2026
65% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon in customer support, is a credit to you Simon in customer support was very professional and knew I was anxious after visiting the Bishop Auckland branch (with new staff who did not understan... Read more Reviewed on: 1st August 2026
Mags's avatar
Mags

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12512)

Barnard Castle branch review

4
Opening hours ( I work and you close before I finish) Reviewed on: 8th December 2020

Northallerton branch review

5
Very pleased with the special occasions saver Reviewed on: 7th December 2020

Barnard Castle branch review

5
Closure of one account and opening of another. Guidance on completing the forms provided over the phone. All very clear. Reviewed on: 7th December 2020

Northallerton branch review

5
Friendly staff, savings rates, competitive Reviewed on: 6th December 2020

Bishop Auckland branch review

5
Lauren oepned my account. She was fantastic and very helpful. Credit to your business. Reviewed on: 6th December 2020

Barnard Castle branch review

5
Excellent service however, opening hours are very awkward Reviewed on: 6th December 2020

Bishop Auckland branch review

4
It would be bettere if we could have a bit more interest? Reviewed on: 5th December 2020

Northallerton branch review

4
It was nicer before you made expensive improvements! Reviewed on: 4th December 2020

Barnard Castle branch review

5
Telephone answering, no response despite 4 telephone calls. finally spoke to DBS staff Reviewed on: 4th December 2020

Northallerton branch review

5
Friendly staff, newly decorated, local Reviewed on: 3rd December 2020

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