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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.88
Based on 12,467 reviews, last reviewed 28th May 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon from branch support was very helpful, patient... Simon from branch support was very helpful, patient and knowledgeable Reviewed on: 28th May 2026
Rachel 's avatar
Rachel

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12467)

Redcar branch review

5
DBS has lots of poistive, excellent produts and rates, together with excellent customer service very approachable, informative and professional Reviewed on: 9th November 2020
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Redcar branch customer

Barnard Castle branch review

5
Very welcoming and very helpful and very quick Reviewed on: 9th November 2020
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Barnard Castle branch customer

Northallerton branch review

5
Very polite staff, helpful staff at your Northallerton branch Reviewed on: 8th November 2020
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Northallerton branch customer

Stockton branch review

5
Telephoned to enquire about ISA's savings accounts. Louise the lady was friendly and helpful and together we decided on the best way forward to open these new accounts Reviewed on: 8th November 2020
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Stockton branch customer

Redcar branch review

5
Charlie has been wonderful through out the pandemic. She has been caring everytime I visit Reviewed on: 8th November 2020
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Redcar branch customer

Tubwell branch review

5
Everything is fine in bank. Good banter from staff Reviewed on: 7th November 2020
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Tubwell branch customer

Bishop Auckland branch review

4
Had good personal one to one service very clear and able to understand Reviewed on: 7th November 2020
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Bishop Auckland branch customer

Guisborough branch review

5
Staff are always friendly, helpful both in branch and on the phone Reviewed on: 6th November 2020
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Guisborough branch customer

Tubwell branch review

5
Good customer services but facilities were not working ( card machines) Reviewed on: 6th November 2020
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Tubwell branch customer

Bishop Auckland branch review

5
New customer to Darlington. So far have received fantastic, prompt, efficient customer service Reviewed on: 6th November 2020
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Bishop Auckland branch customer

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