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Darlington Building Society: Savings reviews

4.87
Based on 12,511 reviews, last reviewed 1st Aug 2026
65% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon in customer support, is a credit to you Simon in customer support was very professional and knew I was anxious after visiting the Bishop Auckland branch (with new staff who did not understan... Read more Reviewed on: 1st August 2026
Mags's avatar
Mags

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12511)

Middlesbrough branch review

5
Friendly staaff, flexibility of account and interest rate Reviewed on: 19th November 2020

Barnard Castle branch review

5
I like the community investment of the society in the area. I like being able to see and speak to branch member and employees who are always pleasant and helpful. Though I do feel there could surely be more than one customer inside. The branch there is toom to spare out! Reviewed on: 19th November 2020

Barnard Castle branch review

5
Impeccable serivce always wonderful staff, products are great. Couldn't be better Reviewed on: 19th November 2020

Middlesbrough branch review

5
The interest rate and the flexibility of the account Reviewed on: 18th November 2020

Tubwell branch review

4
To be best up to date on any better (interest) rates when possible Reviewed on: 18th November 2020

Barnard Castle branch review

5
Customer service is just amazing, always helpful and approachable, nothing is a problem with DBS Reviewed on: 18th November 2020

Yarm branch review

5
I like the service because they were friendly and helpful Reviewed on: 17th November 2020

Middlesbrough branch review

4
I like being able to access accounts in branch and not just online. Staff are always helpful, like a local building society Reviewed on: 17th November 2020

Redcar branch review

4
Very corteous and well informed service from Jenna (Redcar branch) friendly, polite and caring approach, thank you Reviewed on: 15th November 2020

Barnard Castle branch review

5
I am quite happy with everything Reviewed on: 15th November 2020

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