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Darlington Building Society: Savings reviews

4.87
Based on 12,511 reviews, last reviewed 1st Aug 2026
65% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon in customer support, is a credit to you Simon in customer support was very professional and knew I was anxious after visiting the Bishop Auckland branch (with new staff who did not understan... Read more Reviewed on: 1st August 2026
Mags's avatar
Mags

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12511)

Yarm branch review

5
I like the efficient friendly service Reviewed on: 14th November 2020

Middlesbrough branch review

5
Had to reinvest our ISA's savings and because you offered a good interests rate and still use passbooks which I prefer to see my savings (dont do online) Was recommeded by my cousin when I visited M'boro branch. Sue was so helpful and made the transfer so smooth Im delighted I changed and look forward to using my local branch Reviewed on: 14th November 2020

Redcar branch review

5
I liked how efficient the staff were in calling to help open my daughers ISA Reviewed on: 14th November 2020

Barnard Castle branch review

5
Friendly staff, always with a smile! rapid service Reviewed on: 14th November 2020

Redcar branch review

5
My phone call explained savings plan easy Reviewed on: 13th November 2020

Northallerton branch review

4
Prompt return of initial call and follow up, very friendly, helpful Reviewed on: 12th November 2020

Tubwell branch review

5
Tried calling and then sent an email was rang immediately so that was good. More online payments I think but tricky with COvid. Fantastic personal service from Sandra Reviewed on: 12th November 2020

Redcar branch review

5
Very professional service, smooth transition of accounts Reviewed on: 12th November 2020

Barnard Castle branch review

5
Open longer hours in the afternoon Reviewed on: 12th November 2020

Middlesbrough branch review

5
Satisfied with the service as it is Reviewed on: 11th November 2020

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