Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,511 reviews, last reviewed 1st Aug 2026
65% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon in customer support, is a credit to you Simon in customer support was very professional and knew I was anxious after visiting the Bishop Auckland branch (with new staff who did not understan... Read more Reviewed on: 1st August 2026
Mags's avatar
Mags

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12511)

Disappointed

2
I have been saving with Darlington for five years. Recently I tried to withdraw some money however they said I had to register for online banking. I though this was fair enough as that’s how things are done these days and it’s no drama. Sadly there was drama. This evening I was told my details don’t match the details they have and am unable to register. I can’t go into the branch because I live too far away. I’m left with an uneasy feeling that this shouldn’t be happening. I am trusting them with my life savings! Needless to say I’ll be closing my accounts as soon as I can. Reviewed on: 29th October 2020
Lucy Harding's avatar
Lucy Harding

Northallerton branch review

5
Staff are always helpful and know the products you offer. Good opening times (Saturdays) Reviewed on: 28th October 2020
Northallerton branch customer's avatar
Northallerton branch customer

Guisborough branch review

5
Longer opning hours through the week Reviewed on: 28th October 2020
Guisborough branch customer's avatar
Guisborough branch customer

Redcar branch review

5
Redcar staff are alqays efficient and friendly. Not currently happy with "no ledges" to work from, elderly especially should be able to rest on at least one to sort out books/money. You should allow this and have a staff member sanitising between customers. Could do better !!! Reviewed on: 28th October 2020
Redcar branch customer's avatar
Redcar branch customer

Guisborough branch review

5
Like the personal supoort and attention Reviewed on: 27th October 2020
Guisborough branch customer's avatar
Guisborough branch customer

Barnard Castle branch review

5
Dealing with writing an ISa and with power of attorney details. All very successful Reviewed on: 26th October 2020
Barnard Castle branch customer's avatar
Barnard Castle branch customer

Barnard Castle branch review

5
Friendly staff, excellent advice given Reviewed on: 26th October 2020
Barnard Castle branch customer's avatar
Barnard Castle branch customer

Tubwell Row branch review

5
I've banked with this branch for 15 yrs. brilliant Reviewed on: 26th October 2020
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Northallerton branch review

5
1958 travelled up to Darlington for the first time and became aware of the Darlington Building Soc. joined later. Reviewed on: 25th October 2020
Northallerton branch customer's avatar
Northallerton branch customer

Redcar branch review

5
Local! Open on Saturday, friendliness of staff and helpful Reviewed on: 25th October 2020
Redcar branch customer's avatar
Redcar branch customer

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill