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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.88
Based on 12,465 reviews, last reviewed 26th May 2026
56% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon McAbe Simon was very helpful and guided me through every step of transferring my ISA, he was friendly, courteous and very patient with me. Thank you Simon. Reviewed on: 26th May 2026
Alice F's avatar
Alice F

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12465)

Tubwell Row branch review

4
Good response to Covid 19. A little more info regarding good deals regarding savings if this could be sent in post or collected to ensable us to digest Reviewed on: 24th September 2020
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Attempted to open a savings account.

1
I saw the Special occasions account in the window of Redcar branch. I asked for specific details,and was given a thick,wasteful pack of information. An appointment was made,for me to receive a phone call at 10am in place of a face to face advisory. I felt that I could manage to fill in forms, but they insisted. No one called me,and no one picked up when I rang at 10.10. Waste of time & bad manners. Worst experience from local finance. Reviewed on: 24th September 2020
Denise Barnes's avatar
Denise Barnes

Tubwell Row branch review

5
I like the fact that it is local. Would be better if the Cockerton branch was still open Reviewed on: 23rd September 2020
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Barnard Castle branch review

5
Would quite like longer hours, hard to get in if you work full time Reviewed on: 22nd September 2020
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Barnard Castle branch customer

Bishop Auckland branch review

5
Received excellent service from Adam, prompt response and very welcoming and understanding approach. Adam was well informed and able to answer all my questions. Reviewed on: 22nd September 2020
Bishop Auckland branch customer's avatar
Bishop Auckland branch customer

Bishop Auckland branch review

5
Telephone appointment worked really well for me Reviewed on: 21st September 2020
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Bishop Auckland branch customer

Guisborough branch review

5
Friendly staff, very helpful and take time to explain things relaxing atmosphere Reviewed on: 20th September 2020
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Guisborough branch customer

Bishop Auckland branch review

4
Be able to transfer money on an app on my phone Reviewed on: 20th September 2020
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Bishop Auckland branch customer

Middlesbrough branch review

5
All the staff were extremely helpful with correct advice and solving a problem with on line access Reviewed on: 20th September 2020
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Middlesbrough branch customer

Tubwell Row branch review

5
Friendly, personable and helpful. Cash machine facility Reviewed on: 19th September 2020
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Tubwell Row branch customer

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