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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.91 (12331 reviews)

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4.91

Based on 12,331 reviews, last reviewed 5th Feb 2026

53% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Brilliant staff very professional Brilliant staff very professional Reviewed on: 5th February 2026

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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12331)

Popped in to ask about an ISA and came out with more...

Popped in to ask about an ISA and came out with more knowledge and a better plan than I had hoped. Such a nice and knowledgeable young man Reviewed on: 30th January 2026

Problem sorted at once

I had a problem. Their phone support sorted it out at once. Reviewed on: 30th January 2026

every time...there is a queue

I like you new shop on high street ,but every time I go in there is I long wait to be seen is it possible to put another agent in so the waiting time is less Reviewed on: 30th January 2026

Great account and rates with good online support

Great account and rates with good online support Reviewed on: 30th January 2026

Online saving accounts...

Very good rate of interest, online facility to open an account and transfer funds in. Good security system in operating an online account. However there is no App. Reviewed on: 29th January 2026

First class Building Society!

The staff greet you with a welcoming smile & are really kind & helpful. I have been a Darlington Building Society member for years & I’ve always been made to feel welcome. They don’t push you into anything that you might be unsure about, they give you as much information that they can & give you space, on your own terms to come to your own decision regarding any products that maybe of interest or use yourself. No.1 Building Society. Reviewed on: 29th January 2026

More than a place for your

Competitive Products easy to setup. Communications keeps you well informed and updates with news regards both my account and the building society making sure your aware it’s more than a place to put your money. Reviewed on: 29th January 2026

Ease of access to appointments

Easy to make an appointment to review savings and personnel are very knowledgeable about the products available. The staff are very helpful, but let you make your own mind up about a product. Overall, I have always found the staff in my local branch to be very welcoming, polite and considerate and find my visits to the branch to be a very pleasant experience. Reviewed on: 29th January 2026

Good customer service in branch.

Good customer service in branch. Sometimes have competitive interest rates. Reviewed on: 29th January 2026

savings and isa

hi have been with darlington for many years savings and isa and always found staff very helpfull and for pleasant and products are always competative or even better Reviewed on: 29th January 2026

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