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Darlington Building Society: Savings reviews

4.91
Based on 12,331 reviews, last reviewed 5th Feb 2026
49% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Brilliant staff very professional Brilliant staff very professional Reviewed on: 5th February 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12331)

reliable service.

4
reliable service. Was easy to set up Reviewed on: 31st January 2026

Excellent customer service

5
Opened a regular savings account online at an excellent interest rate; there was a software glitch on Darlington's end which delayed my application and the deadline was missed. They contacted me to apologise and honoured the higher interest rate Reviewed on: 30th January 2026

Helpful, informative, reassuring.

5
Helpful, informative, reassuring. Reviewed on: 30th January 2026

Easy to open account online, and service it as requi...

5
Easy to open account online, and service it as required. Reviewed on: 30th January 2026

Another satisfied customer .

5
The staff in my local branch are always helpful and answer any questions I have regarding my finances. I never have to wait long for a face to face appointment. I have been a customer for a very long time and actually had my first mortgage the the DBS many years ago. Reviewed on: 30th January 2026

All good for opening and operation.

5
All good for opening and operation. Staff very helpful. Reviewed on: 30th January 2026

very competitive in...

5
Recently opened a regular saver, very competitive interest rate and great customer service, very efficient Reviewed on: 30th January 2026

it was easy and quick to open a saving account

5
it was easy and quick to open a saving account Reviewed on: 30th January 2026

opened new accounts

5
A friendly and professional service which convinced me to open both additional isa and savings accounts Reviewed on: 30th January 2026

been with them over 45 years.

5
been with them over 45 years. had our mortgage with them. been saving with them, and always found them to be good and helpful. have no intention of ever leaving them. like the way they support charities, etc. Reviewed on: 30th January 2026

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