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Diamond Insurance: Car Insurance reviews

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3.98
Based on 106 reviews, last reviewed 23rd Aug 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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27%
See only 3 star reviews
8%
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4%
See only 1 star reviews
11%

Latest highest rating:

5

Wouldn’t change for the world I have been with Diamond for multiple years and wouldn’t change unless something went drastically wrong, constantly helpful, great value for money and... Read more Reviewed on: 23rd August 2024
rachelbanks583@yahoo.co.uk's avatar
rachelbanks583@yahoo.co.uk

Latest lowest rating:

1

Car Insurance I've been with this insurance company for nine years. Nine years without an accident, it was time for another renewal of the insurance policy. The sud... Read more Reviewed on: 12th June 2023
Marcin Janik's avatar
Marcin Janik
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About this product

At Smart Money People, we collect Diamond car insurance reviews from genuine customers to give you some insight into what you can expect as a Diamond policyholder.

Diamond was founded in 1997, specialising in car insurance policies for new female drivers, offering handbag cover and child car seat cover included within its standard policies. Today, Diamond also provides insurance to male drivers, as well as offering a range of insurance products to cover home, tr...

Diamond Insurance Car Insurance reviews (106)

Review of the Diamond Insurance, Car Insurance:

Overseas no claims bonus discount

5
Diamond was the only one to accept my overseas non claims bonus discount on a time I needed the most and all the other quotes were prohibitive.i will be forever grateful to Diamond for that. I also had to deal with them with two incidents and they were brilliant. Would highly recommend. Reviewed on: 14th February 2022
Angela Sanciulis Alvarez's avatar
Angela Sanciulis Alvarez

Instead you just gonna let you go in the morning when you have time

2
Yes I’m sorry but you know what I’m doing now Reviewed on: 13th April 2021
Ranks Mania's avatar
Ranks Mania

excellent customer service

5
giving back £25 during lockdown was a fantastic way to treat customers and provide an excellent service. Always give a great price as well. Reviewed on: 14th September 2020
Joanna Terry's avatar
Joanna Terry

No loyalty, always after fees

1
Diamond do not value customer loyalty at all. I had been with Diamond for three years, yet for the second year running I had been given a higher auto renewal fee than what my current premium was on. Not to mention over the past year other fees Diamond have tried to claim from me. Not trustworthy or respectful towards its customers. Reviewed on: 18th June 2020
Sam's avatar
Sam

Cheap insurance for young lady

5
Had diamond for a few months for car insurance. Best rates around, I had just passed my test and gotten my first car! Reviewed on: 11th June 2020
LadyLauren97's avatar
LadyLauren97

Disgraceful

1
Terrible. I brought a car insurance policy with them, my occupation was incorrect. Not sure why or how as I inputted it correctly however upon requesting to change this within 5 minutes of getting policy documents, I got told via the live chat that the premium would increase by over £1000 just to amend the occupation! The policy was £1340 and they were then going to try and charge an additional £1000 on top! Luckily due to the current times in the country, they had to offer canc... Reviewed on: 7th April 2020
Emma Rumsey's avatar
Emma Rumsey

Wasn't happy with quote but they helped me

3
Disgraceful company that rips people off!! I was insured on a 2013 Peugeot 208 for £98 a month, I'm 31 years old with 3 years no claims and have been driving for 9 years. I added a named driver on to the policy, four months before my policy was due to end which sent my premium up to £250 a month. Three months before my premium was due to end I wanted to change the vehicle to a 2012 focus 1 litre engine, worth less than my Peugeot and in order to do this my premium would have gon... Reviewed on: 15th March 2020
Robyn Duncan 's avatar
Robyn Duncan

Rip off company

1
Disgraceful company that rips people off!! I was insured on a 2013 Peugeot 208 for £98 a month, I'm 31 years old with 3 years no claims and have been driving for 9 years. I added a named driver on to the policy, four months before my policy was due to end which sent my premium up to £250 a month. Three months before my premium was due to end I wanted to change the vehicle to a 2012 focus 1 litre engine, worth less than my Peugeot and in order to do this my premium would have gon... Reviewed on: 15th March 2020
Robyn Duncan 's avatar
Robyn Duncan

Fantastic!

5
Brilliant customer service, fantastic during making a claim, cheaper than other companies but actually offer more cover! I love them Reviewed on: 15th September 2019
Jomum's avatar
Jomum

best price for new driver

5
have used Diamond for the past 3 years since my daughter passed her test, cheapest & best Reviewed on: 1st September 2019
sue mcdermott's avatar
sue mcdermott

Good company to deal with

5
Very helpful with enquires and give very good and clear advice. Reviewed on: 21st August 2019
Missy 's avatar
Missy

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