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Discount Insurance: Landlord Insurance reviews

4.82
Based on 492 reviews, last reviewed 14th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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11%
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1%
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1%
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2%

Latest highest rating:

5

Very good. Very good. Called and spoke with Ben to renew insurance. He was very informative and helpful and was able to get me a better deal. I have been with di... Read more Reviewed on: 14th October 2025
Julia B's avatar
Julia B

Latest lowest rating:

2

The products are very good the staff helpful but... The products are very good the staff helpful but the issue is that it is very difficult to make contact . Can wait 40 minutes for a call to be answer... Read more Reviewed on: 24th September 2025
Jim 's avatar
Jim

About this product

Discount Insurance is a UK-based landlord insurance provider.

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Discount Insurance Landlord Insurance reviews (492)

Very good customer service.

5
I really had no experience because my brother promoted me to you and since have been your customer. I haven’t made a claim just been renewing my policy with you by phone. Other than that I’m really happy with the service and how easy it to renew my policy and get my certificate sent by email. Reviewed on: 7th August 2024

Be good.great

4
Be good. Experience Reviewed on: 5th August 2024

Excellent Sevice. Very helpful

4
Excellent Sevice. Very helpful. Had quite a complicated problem, but Discount Insurance listened and sorted out the situation. Efficient and good value. Reviewed on: 2nd August 2024

Subject: Appreciation for Excellent Customer Support...

5
Subject: Appreciation for Excellent Customer Support Dear [Customer Support Team/Manager's ] I hope this message finds you well. I wanted to take a moment to express my gratitude for the exceptional support I received from your customer support worker during my recent interaction. The representative was incredibly polite and attentive, making sure to address all of my questions and concerns with care. Their friendly demeanor and professionalism made the experience much more pleasant. It's refreshing to encounter such high standards of customer service. Thank you for fostering such a positive environment. I appreciate the efforts of your team! Best regards, Nazir jacoob Reviewed on: 1st August 2024

Insurance Cover

5
I am happy with the service and insurance cover. Kendall is very effective and follows through as agreed. Always very profressional. Reviewed on: 30th July 2024

found them very informative and explained every deta...

5
found them very informative and explained every detail, they were polite and most helpful Reviewed on: 30th July 2024

so nice to be able to arrange insurance by actually...

5
so nice to be able to arrange insurance by actually talking to someone. Reviewed on: 29th July 2024

Insurance renewal

5
Kendal Bowskill was friendly,professional and helpful. Reviewed on: 29th July 2024

Excellent Service.

5
Excellent Service. I dealt with James who was very professional and friendly. I was given all of the information that I needed and the experience was very good. Reviewed on: 26th July 2024

Great service and very Polite .

5
Great service and very Polite .Made alterations quickly Reviewed on: 26th July 2024

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