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Dudley Building Society: Savings reviews

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4.88
Based on 3,704 reviews, last reviewed 24th Nov 2025
44% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review Great to have face to face service. Reviewed on: 24th November 2025
Verified source

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3704)

In branch service review

5
Only took a few minutes to set-up to transfer money. Reviewed on: 24th July 2025

In branch service review

5
People are so friendly, plus it's easy access to get to the bank. Reviewed on: 24th July 2025

In branch service review

5
A very small room to do business in, but otherwise fantastic. Reviewed on: 24th July 2025

In branch service review

5
I came in to sort out change of address for mine and my son's account and Carol was very helpful. Reviewed on: 24th July 2025

In branch service review

5
Great to still be able to speak to someone face-to-face. Reviewed on: 24th July 2025

In branch service review

5
Good experience overall. Email felt a little uneasy though when opening, links seemed suspicious. Reviewed on: 24th July 2025

In branch service review

5
Very friendly member of staff who went out of their way to make sure I could open an account today as I am not local to the branch. Reviewed on: 24th July 2025

Efficient friendly staff when I enquired about openi...

5
Efficient friendly staff when I enquired about opening an account, my phone calls answered promptly and everything dealt with expeditiously. Good old fashioned service. Very impressed. Reviewed on: 18th July 2025
Michael C's avatar
Michael C

Good, could be better

4
As a Building Society they have some good products and customer service. I do wish that their online service was better including allowing existing members to opon any new accounts online - rather than only a very limited selection Reviewed on: 18th July 2025
gt94sss2's avatar
gt94sss2

friendly service

3
friendly service but they make you change your password too often Reviewed on: 5th July 2025
deepdaleduck's avatar
deepdaleduck

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