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Dudley Building Society: Savings reviews

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4.87
Based on 3,691 reviews, last reviewed 11th Nov 2025
18% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Setting up the account felt rather old-fashioned... Setting up the account felt rather old-fashioned with having to get ID verified on paper and completing the application on paper and by post, however,... Read more Reviewed on: 11th November 2025
Jayne's avatar
Jayne

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3691)

In branch service review

5
I came in to sort out change of address for mine and my son's account and Carol was very helpful. Reviewed on: 24th July 2025

In branch service review

5
Great to still be able to speak to someone face-to-face. Reviewed on: 24th July 2025

In branch service review

5
Good experience overall. Email felt a little uneasy though when opening, links seemed suspicious. Reviewed on: 24th July 2025

In branch service review

5
Very friendly member of staff who went out of their way to make sure I could open an account today as I am not local to the branch. Reviewed on: 24th July 2025

Efficient friendly staff when I enquired about openi...

5
Efficient friendly staff when I enquired about opening an account, my phone calls answered promptly and everything dealt with expeditiously. Good old fashioned service. Very impressed. Reviewed on: 18th July 2025
Michael C's avatar
Michael C

Good, could be better

4
As a Building Society they have some good products and customer service. I do wish that their online service was better including allowing existing members to opon any new accounts online - rather than only a very limited selection Reviewed on: 18th July 2025
gt94sss2's avatar
gt94sss2

friendly service

3
friendly service but they make you change your password too often Reviewed on: 5th July 2025
deepdaleduck's avatar
deepdaleduck

Helpfulness at Dudley

5
I wish all financial institutions were as helpful and as knowledgeable about their products as the Dudley Building Society. Reviewed on: 1st July 2025
Margaret G's avatar
Margaret G

In branch service review

5
Great service in branch. All queries satisfied very quickly. No Queue. Reviewed on: 27th June 2025

In branch service review

5
Paulette, was very professional, friendly and helpful. Excellent customer service. Reviewed on: 27th June 2025

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