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Dudley Building Society: Savings reviews

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4.87
Based on 3,739 reviews, last reviewed 19th Apr 2026
17% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent Postal Savings Service My wife has postal accounts with the Dudley and I help her with the admin. The service we get from the Dudley is consistently excellent. In particular... Read more Reviewed on: 19th April 2026
Sherlock's avatar
Sherlock

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3739)

In branch service review

5
Close to home very helpful staff. Reviewed on: 20th August 2025

In branch service review

5
Great service backed up with product knowledge. Reviewed on: 20th August 2025

In branch service review

5
Convenient comfortable premises, friendly professional knowledgeable staff. Reviewed on: 20th August 2025

In branch service review

5
Prompt information service, good local access. Reviewed on: 20th August 2025

In branch service review

4
Very useful and friendly Perton staff. I feel we should be informed when an account similar to ours but pays better interest becomes available. Reviewed on: 20th August 2025

In branch service review

5
Kerry explained options for our savings, very clearly. Reviewed on: 20th August 2025

Initial enquiry by telephone caught you at a busy time.

3
I felt my initial enquiry by telephone caught you at a busy time, and the conversation seemed rushed. My passbook was sent to an address with one character missing from the postcode, so had to be re-issued - my postcode on my handwritten application form was quite clear. Reviewed on: 16th August 2025
J M's avatar
J M

In branch service review

5
Come to open and ISA fixed rate. Tracy was extremely informative. I also moved and closed another account into the same ISA with Tracy's Help. Reviewed on: 15th August 2025

In branch service review

5
Very good experience, efficient, professional and knowledgeable about products. Reviewed on: 15th August 2025

In branch service review

5
I wouldn't change anything the staff are most helpful. Reviewed on: 15th August 2025

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