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Dudley Building Society: Savings reviews

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4.87
Based on 3,635 reviews, last reviewed 2nd Sep 2025
27% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

First class service for savings & high interest rates First class service. I recently opened a £500 per month 5% Regular Saver by post. I live in Scotland. I posted the application & cheque first class... Read more Reviewed on: 2nd September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3635)

I've made several enquiries about my savings account...

5
I've made several enquiries about my savings account over the phone, always very helpful, you get through very quickly and my questions answered. Reviewed on: 8th March 2025
Adrian C's avatar
Adrian C

easy to contact good customer services

5
easy to contact good customer services Reviewed on: 8th March 2025
sawaran k's avatar
sawaran k

ffers local, friendly, high rate savings.

5
Dudley Building Society offers local, friendly, high rate savings for me and my business. The staff I have dealt with are knowledgeable and professional but relaxed and approachable. There was a technical problem but communication was good whilst this was being resolved and I was happy with the resolution. Reviewed on: 7th March 2025
Lesley R's avatar
Lesley R

Excellent customer service.

5
Excellent customer service. I would highly recommend this building society. Online services easy to use and help available if needed. Also they support the local community Reviewed on: 7th March 2025
Deborah C's avatar
Deborah C

Staff are so helpfull, always with a smile.

5
Staff are so helpfull, always with a smile. Nothing is ever too much trouble. Reviewed on: 7th March 2025
Barbara D's avatar
Barbara D

No longer a good rate.

3
I have just received your letter moving me to 3.5%. No longer a good rate, especially as this account was once a Money Saving Expert recommended product. My banking app doesn’t like your use of one account number and individual roll numbers! Reviewed on: 7th March 2025
Al's avatar
Al

Very easy to deal with and excellent interest rates...

5
Very easy to deal with and excellent interest rates for savers Reviewed on: 28th February 2025
Marilyn P's avatar
Marilyn P

In branch service review

5
Personal service and reasonable interest. Reviewed on: 27th February 2025

In branch service review

5
Nice, efficient service by Kate. Reviewed on: 27th February 2025

In branch service review

5
Nice to have a local branch to visit. Reviewed on: 27th February 2025

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