Smart Money People Logo

Voting in the Insurance choice awards 2025 is open - Vote here

Own this company?
Share this page
Link copied

Emerald Life reviews

Emerald Life logo
Rated Excellent • 4.69/5

Emerald Life reviews

This business hasn't yet registered to manage and respond to reviews on their page. Own this business?. Find out how to register here

Unverified business
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • FCA approved and regulated
    FCA approved and regulated
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 53 product reviews

Average score of 4.69/5
5 star
96%
4 star
2%
3 star
0%
2 star
0%
1 star
2%

Latest positive rating

5/5

easy to use great cover I now have two horses...

easy to use great cover I now have two horses covered

{"display":"Leighton Norris","full_name":"Leighton Norris","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1053912.png"}}'s avatar

Latest negative rating

1/5

They do in fact discriminate based on breed

Their website states that they don't discriminate against dog breeds for their pet insurance policies, but they do. I moved to the UK with my... Their website states that they don't discriminate against dog breeds for their pet insurance policies, but they do. I moved to the UK with my pets 2 months ago and this company is trying to say that they won't insurance my pets because they are illegal. I told them that's kind of odd as the government didn't think they were illegal when I imported them 2 months ago..... I have papered Pocket American Bullies. I never imagined vet care would be as expensive here as it is. It costs 2-3 times more here than in the US. Read more Read less

{"display":"Caitlin Johnson","full_name":"Caitlin Johnson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/941053.png"}}'s avatar
See more reviews for Emerald Life products

About Emerald Life

Emerald Life is an award-winning UK insurance provider.

Emerald Life was founded by Steve Wardlaw and Heidi McCormack and is the UK’s first insurance provider dedicated to diversity and inclusion. They found the insurance industry was neglecting the needs of customers that didn’t fit into a mainstream model – particularly the LGBT community, women and non-traditional families.

Emerald Life offer home insurance, pet insurance, wedding insurance, travel insurance and term life cover.

Emerald Life at a glance

Contact details

Phone
0330 113 7109
Email
[email protected]
Social media

Reviews for Emerald Life

Showing 11 of 53 company reviews

easy to use great cover I now have two horses...

Pet Insurance • 20th August 2024

easy to use great cover I now have two horses covered

{"display":"Leighton Norris","full_name":"Leighton Norris","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1053912.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

They do in fact discriminate based on breed

Home Insurance • 30th April 2024

Their website states that they don't discriminate against dog breeds for their pet insurance policies, but they do. I moved to the UK with my... Their website states that they don't discriminate against dog breeds for their pet insurance policies, but they do. I moved to the UK with my pets 2 months ago and this company is trying to say that they won't insurance my pets because they are illegal. I told them that's kind of odd as the government didn't think they were illegal when I imported them 2 months ago..... I have papered Pocket American Bullies. I never imagined vet care would be as expensive here as it is. It costs 2-3 times more here than in the US. Read more Read less

{"display":"Caitlin Johnson","full_name":"Caitlin Johnson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/941053.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 5/5

    Amazing service and a highly competitive quote!

    Living by the river we find it difficult to get competitive quotes for house insurance but Emerald Life made it so easy for us and saved us over £200.

    {"display":"Mandy Smith","full_name":"Mandy Smith","avatar":{"url":"\/assets\/uploads\/avatars\/users\/164448.png"}}'s avatar
    Home Insurance
    Mandy Smith 7th September 2019
  • 5/5

    Excellent service. Low premiums

    Excellent service. Low premium.

    {"display":"Velluto1@gmail.com ","full_name":"Velluto1@gmail.com ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very competitive and comprehensive quote

    Living close to the river, it’s tough getting house insurance, but Emerald Life gave us a highly competitive and comprehensive quote.

    {"display":"Mandy Smith","full_name":"Mandy Smith","avatar":{"url":"\/assets\/uploads\/avatars\/users\/164448.png"}}'s avatar
    Home Insurance
    Mandy Smith 23rd August 2019
  • 5/5

    Excellent Customer Service

    Excellent personal service. Really understood my needs as an LGBT person, I have been a customer for a few years now and will continue to be so!

    {"display":"Daniel Clayton","full_name":"Daniel Clayton","avatar":{"url":"\/assets\/uploads\/avatars\/users\/164001.png"}}'s avatar
  • 4/5

    great customer service

    affordable and quick contact. would recommend and buy again

    {"display":"junebabyjen","full_name":"junebabyjen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Tailored LGBT Insurance

    Products that feel made for me and my family.

    {"display":"Petr","full_name":"Petr","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Life Insurance
    Petr 7th August 2019
  • 5/5

    Very helpful

    My existing broker told me I could only have a policy with an alarm condition. I didn’t like the idea of being uninsured if I... My existing broker told me I could only have a policy with an alarm condition. I didn’t like the idea of being uninsured if I forgot to put the alarm on or it wasn’t working. A friend recommended Emerald who found me a policy (high value) without this condition at around the same price. Read more Read less

    {"display":"Bernard Sharp","full_name":"Bernard Sharp","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent Service

    Recently claimed on my pet insurance and it was hassle free and paid within a week. Would highly recommend as very competitive too

    {"display":"Jane","full_name":"Jane","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pet Insurance
    Jane 2nd August 2019
  • 5/5

    Amazing service, amazing product

    100% recommended this product. Amazing service with an amazing product that covers everything you could need.

    {"display":"Alice Stephen","full_name":"Alice Stephen","avatar":{"url":"\/assets\/uploads\/avatars\/users\/156043.png"}}'s avatar

    Products from Emerald Life
    Showing products offered by Emerald Life

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice