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Emergency Assist: Breakdown cover reviews

View other Emergency Assist products
2.08
Based on 31 reviews, last reviewed 7th Jul 2026
No new 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
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Latest highest rating:

N/A

This product has not received a review of either 4 or 5 stars.

Latest lowest rating:

1

DO NOT TRUST THIS COMPANY - THEY MAKE THEIR MONEY FR... DO NOT TRUST THIS COMPANY - THEY MAKE THEIR MONEY FROM VUNERABLE & LESS SAVVY CUSTOMERS. IF YOU RING THEM AT THE TIME OF AN ACCIDENT THEY STATE THEY ... Read more Reviewed on: 7th July 2026
Andy Harford's avatar
Andy Harford
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About this product

Emergency Assist is an independent car breakdown cover provider.

There are a range of cover options to choose from including Saver, Premium, Complete and Personal UK. Emergency Assist operates its own inhouse emergency call centre and manages its own network of over 3,000 agents for callouts and recoveries.

Emergency Assist breakdown cover reviews help you find out what it’s really like to be a customer. If you’ve used Emergency Assist before, you can also leave a review and share your experience.

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Emergency Assist Breakdown cover reviews (31)

Avoid!

1
Sadly my last encounter was appalling. They are helpful with a one off incident, but I happened to have two completely separate occurrences, one the battery (on Christmas Eve), the other the distributor cap. They refused to come out on the second call as I had not taken my car to a garage on Christmas Eve - despite no garage being open for several days by that point! I had the same garage attend both call outs (as soon as they were open after the Christmas break), and they also confirmed the incidences were completely unrelated, but Emergency Assist refuse to refund the £150 for recovery that I should not have been charged. I'd recommend spending a little more on a reputable company Reviewed on: 19th April 2022
Erica Pew's avatar
Erica Pew

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