Endsleigh: Home Insurance reviews

Name: Home Insurance
Rating: 4.69 (598 reviews)

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4.69

Based on 598 reviews, last reviewed 6th Oct 2021

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

15%

Latest highest rating:

5

Used for many years, brilliant I have been with Endsleigh for many years and they have always been brilliant, very reasonable costs and always try their best to get the most reasona... Read more Reviewed on: 6th October 2021

Latest lowest rating:

2

Being moved on! Been with these for about 5 years, have just been told they are moving me to another Company. Never had a claim and paid annually. Not a great Company Reviewed on: 27th September 2021

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About this product

Endsleigh is now partnered with A-Plan to offer home insurance policies. To read A-Plan home insurance reviews or leave one for yourself, please head to the A-Plan home insurance page.

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Endsleigh Home Insurance reviews (598)

Paid out quickly and easy to claim

We lost our wedding ring on our honeymoon into the ocean, the insurance was easy to claim and the ring was replaced quickly. Very happy. Good customer service. Reviewed on: 6th September 2019

Great service

Excellent service , seamless transaction, fabulous product Reviewed on: 6th September 2019

Always easy to use

Been using for years, delighted with service Reviewed on: 6th September 2019

Ms Kristina Jones

Good value for money good services Reviewed on: 6th September 2019

No Hassle

Great customer service. Friendly staff Reviewed on: 6th September 2019

Simple and trustworthy

Found the whole process simple, quick and have full confidence in it. Like that they don’t bombard with email after email. Reviewed on: 6th September 2019

Frustrating

Response to claims took longer than it should have especially since I was in a situation where I needed immediate assistance. they do not give you enough information on how to upload pictures for claims and then take forever to tell you how to upload, by which time you are seriously desperate for the claim to go through. the method itself for listing items to claim was slow and cumbersome and outdated, one by one on email, as if we are in the 80s. In addition to all of this the errors on their part which frustrated me greatly when they made a mix up as to which items should be collected for inspection. and the affiliate companies that they choose to replace items have the worst customer service ever! Overall, it wasn't worth it buying their product. Reviewed on: 6th September 2019

Excellent Customer Service

They have provided my home insurance for several years, providing excellent customer service Reviewed on: 6th September 2019

Excellent service

I originally had a student policy but when graduated and moved into a new house of multiple occupancy I needed a new policy, they were really helpful and explained exactly what I needed as I had never arranged a policy before. They made it really easy for me and the cost of the policy was one of the cheapest around so was a win win. Highly recommend. Reviewed on: 6th September 2019