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Endsleigh: Student Insurance reviews

Name: Student Insurance
Rating: 4.75 (1934 reviews)

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4.75

Based on 1,934 reviews, last reviewed 4th Oct 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

80%

18%

Latest highest rating:

5

Endsleigh Student A great company that really puts the student first! Reviewed on: 8th October 2021

Latest lowest rating:

1

Same as other review, policy just cancelled Said gadget insurance was going to end but really they meant was no more contents insurance. They have changed company that underwrites the insurance ... Read more Reviewed on: 4th October 2022

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About this product

For students heading off to university, taking out a student insurance policy is a great way to protect your belongings, should the unfortunate occur. At Smart Money People, we collect genuine customer reviews to help you make informed financial decisions. If you’re considering taking out a policy with Endsleigh, check out our Endsleigh student insurance reviews to learn about others’ experiences.

Endsleigh was founded in 1965 by the National Union of Students, and claims to insure over 86% of student halls. Endsleigh classes itself as ‘student specialists’, providing not only student contents insurance, but also student gadget cover, and temporary student driver insurance, supporting you through the whole student journey. But how well does Endsleigh live up to its own claims? Is the cover as good as it seems? Is there a strong customer service team to help policy holders with any problems? Find out by reading our Endsleigh student insurance reviews, left by genuine customers.

Have you taken out student cover with Endsleigh? Share your experiences on Smart Money People by leaving an Endsleigh student insurance review today. Would you consider your policy to be good value for money? Did you manage to cover everything you needed? Have you had to make a claim, and if so, how well do you feel the company dealt with it? Whatever your experience, share all of the pros and cons of Endsleigh student insurance to help us increase trust and transparency in financial services.

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Endsleigh Student Insurance reviews (1934)

No issues, slightly limiting plan.

I’ve had 0 issues with Endsleigh in the time I’ve had a contract with them. Their student offers are slightly limiting however it’s understandable given that student homes are very temporary. Reviewed on: 10th September 2021

Great company

Really easy to insure for students and good prices aswell Reviewed on: 10th September 2021

Great insurance

Great company for student contents insurance Reviewed on: 9th September 2021

Recommend for student insurance

It was well priced and had great customer service Reviewed on: 9th September 2021

Affordable and good customer service

Endsleigh has good customer service as they are easy to get hold of and provide affordable cover for students- would always recommend as student insurance. Reviewed on: 9th September 2021

Student insurance

Friendly provision and helpful approach Reviewed on: 9th September 2021

Cannot renew my Gadget and Laptop computer Insurance policy because of multiple claims rule

I am returning to my third year at Manchester university, at the start of my second year I was the victim of a burglary in my student house. The intruder entered my room via a first floor window at 3 am in the morning while I was sleeping. I woke to find him in my room standing over my bed, he stole my laptop and phone and climbed back out the window. I claimed against my insurance policy with Endsleigh (who are insurance Brokers) and both items were replaced, the service was very good. But when I came to renew my policy with Endsleigh this year I have been told by Endsleigh that I have made two claims against my insurance policy and they cannot renew my policy. It appears that although the claim I have made was for one very frightening incident where I lost my phone and laptop, the company's underwriters Zurich count this as two claims against the separate elements that make up my policy. So be careful and read the terms and conditions as what is advertised is not as rosy as it appears if you have to make a claim because you have been a victim of a burglary or similar. They will count the items stolen rather than the number of incidents that have occurred. They will refuse to insure you if you have more than two items stolen from different parts of your policy, in this case a laptop and a mobile phone. This is not explained clearly when you take out a policy, you assume that it is one policy covering everything and if you make a claim because of a single incident, logic would dictate that this would be counted as one claim against your policy, this is not the case. So I am left with no insurance to cover my phone and laptop, I thought that insurance companies were there to cover risk, they are happy to take the premiums but when challenged by actual risk they run. The staff who work for Endsleigh are all very pleasant, but are bound by strict rules and have no decision making powers, decisions are dictated by the underwriters who sit with Zurich, it was impossible to put a case to anyone to challenge the decision not to insure my laptop and phone this year. So if you want your stuff insured while at University, be careful what you claim for as the company does not seem to make distinctions between a single incident/claim and the number of items lost, so like me you could end up being told you have made multiple claims against your policy for a single incident! Reviewed on: 9th September 2021