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Enterprise Credit Union: Loans reviews

4.98
Based on 1,959 reviews, last reviewed 26th Feb 2026
1300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
99%
See only 4 star reviews
1%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Got a loan sorted quickly and was in the bank in the... Got a loan sorted quickly and was in the bank in the afternoon Reviewed on: 26th February 2026
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Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025
Alexandra 's avatar
Alexandra

About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

Enterprise Credit Union Loans reviews (1959)

Review of the Enterprise Credit Union, Loans:

Excellent customer service and the staff explained e...

5
Excellent customer service and the staff explained everything and helped me go through the process very well Reviewed on: 23rd May 2025

5 star service

5
Always go above and beyond, loan applications are dealt with super quick and there is always someone to talk to if you need advice Reviewed on: 25th June 2025

I have been with ECU for around 6 years now, they ha...

5
I have been with ECU for around 6 years now, they have always been amazing & i have always found applying for my loans so easy & the payout is very fast. The staff at the st helens branch are honestly fantastic Reviewed on: 25th June 2025

Iv been with my branch for about 15 years , they hav...

5
Iv been with my branch for about 15 years , they have never failed me. Super fast service, and excellent customer service . Highly recommend both page moss and pilch lane especially Reviewed on: 25th June 2025

great for helping out paying for uniforms and paying...

5
great for helping out paying for uniforms and paying back each month rather than 100s all at once Reviewed on: 25th June 2025

Friendly

5
There is always someone to talk, they help me understand more about the loans.There are really friendly to talk to and there always there if I need them Reviewed on: 25th June 2025

When applying for a loan is is easy to do and you ge...

5
When applying for a loan is is easy to do and you get a very quick response from them which is excellent Reviewed on: 25th June 2025

Always great talking to the girls.

5
Always great talking to the girls..great help over the phone never had a problem fast and easy loans payed out super fast thank you xx Reviewed on: 25th June 2025

Enterprise Credit Union are fantastic

5
Credit union have helped me so much over the years, always kind and courteous on the telephone or when i call into branch. I love the app to stay up to date with my accounts, it’s very easy to use. Thank you. Reviewed on: 25th June 2025

I have always received excellent customer service, v...

5
I have always received excellent customer service, very polite and respected staff, always happy to help and support, and always have time for your query. Reviewed on: 25th June 2025

Amazing company and staff they can’t do enough to he...

5
Amazing company and staff they can’t do enough to help and give knowledge on loans and saving I have been with the credit union for over 10 years and have never had a issue Reviewed on: 25th June 2025

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