Write a review

Go to business site

first direct: Bonus Saving Account reviews

Name: Bonus Saving Account
Rating: 4.85 (47 reviews)

View other first direct products

4.84

Based on 47 reviews, last reviewed 25th Jan 2026

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Easy to use and reasonable rates of interest Easy to use and reasonable rates of interest via the App Reviewed on: 25th January 2026

Latest lowest rating:

1

Lowered an already low interest rate ... Lowered an already low interest rate while putting up mortgage interest. Reviewed on: 5th December 2024

Read all reviews Write a review

About this product

First Direct savings reviews can help you to find out more about life at First Direct. How easy is it to contact First Direct? And how friendly are they? Our First Direct savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review first direct: Bonus Saving Account now

Help others make smarter decisions by sharing your own experience.

Write a review

first direct Bonus Saving Account reviews (47)

Better than the rest

A human with a pulse always available 24/7 if any problem arises I,e. 63 year old often forgets passwords, log ins, highly trained staff with "we can help " attitudes and in my experience always do makes online banking a pleasure if any problems arise. Reviewed on: 8th November 2017

Excellent account

5% interest fleable paying in. Excellent customer service. Reviewed on: 30th June 2017

Great scheme

After using a normal savings account for a while and making the switch to the bonus saver its great to see myself rewarded for saving with the interest and friendly reminders if i try to withdraw money Reviewed on: 15th January 2017

Love the company but feel let down by the decrease in the rate

I love First Direct and was pleased with their bonus saver rate in these difficult for savers times. However when base rate dropped by 0.25% FD responded by dropping their rate by more than the percentage cut. Th account is barely wort having these days - very disappointed Reviewed on: 30th August 2016

VERY HELPFUL

VERY GOOD CUSTOMER SERVICE, VERY HELPFUL Reviewed on: 22nd April 2016

Great interest rate and fantastic customer service!

First Direct win awards constantly for customer service, and with great products aswell, I have no complaints! Reviewed on: 11th February 2016

Great savings rate

First direct offer an incredible savings rate on their regular saver, I haven't seen any product come close on the rate they offer. Reviewed on: 26th January 2016

Do you have a different first direct product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Junior Instant Access Savings
from NatWest 4.32 from 33 reviews
Savings accounts
from Advance Credit Union 0.00 from 0 reviews
Junior instant access savings
from London Plus Credit Union 0.00 from 0 reviews

Want to see more from first direct?

Travel Money
from first direct 5.00 from 1 reviews
Tracker Rate Mortgage
from first direct 4.91 from 8 reviews
Fixed Rate Savings
from first direct 4.89 from 18 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub