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First Response Finance: Car finance reviews

4.87
Based on 8,001 reviews, last reviewed 29th Jul 2026
151% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026
Kieran C's avatar
Kieran C

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent from start to finish Top service

5
Excellent from start to finish Top service Reviewed on: 23rd April 2026
Reply from First Response Finance That's great to hear, thank you Richard! Response date: 27th April 2026
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First Response Finance

First class service

5
From start to finish couldn't fault them even had problems with my first car sorted and changed within days Reviewed on: 23rd April 2026
Reply from First Response Finance We’re happy that we could help you Justin! Response date: 27th April 2026
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First Response Finance

Excellent

5
Very good. Helpful pleasant person to speak with. Explained everything clearly. Received emails and confirmation details straight away. Highly recommend. Reviewed on: 23rd April 2026
Reply from First Response Finance We’re happy that we could help you Polly! Response date: 27th April 2026
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First Response Finance

Excellent

5
Was helpfull explained the process of my application they was very polite and courteous and followed up to see if I was happy with my purchase Reviewed on: 23rd April 2026
Reply from First Response Finance That's great to hear, thank you Craig! Response date: 27th April 2026
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First Response Finance

I’ve used service before and very efficient

5
I’ve used service before and very efficient Reviewed on: 23rd April 2026
Reply from First Response Finance That's great to hear, thank you Darren! Response date: 27th April 2026
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First Response Finance

Could get finance anywhere.

5
Could get finance anywhere was able to help with an affordable plan Reviewed on: 23rd April 2026
Reply from First Response Finance We’re happy that we could help you Adam! Response date: 27th April 2026
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First Response Finance

Best Finance company out there

5
Had 3 cars financed with first response Finance, can't recommend them enough so helpful throughout. Reviewed on: 23rd April 2026
Reply from First Response Finance It's great to see that you're a returning customer of ours Darren! We hope you're happy with your new car. Response date: 27th April 2026
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First Response Finance

I’ve had a fantastic experience with this finance co...

5
I’ve had a fantastic experience with this finance company from start to finish. The whole process was smooth, straightforward, and completely stress-free. Everything was explained clearly, so I always felt confident about what was happening and what my options were. The customer service was excellent — friendly, professional, and always quick to respond whenever I had questions. They really went above and beyond to make sure everything worked out for me. What stood out most was how easy and hassle-free they made everything. It’s rare to find a company that combines efficiency with such a personal touch. I wouldn’t hesitate to recommend them to anyone looking for reliable and trustworthy finance support. Definitely a 5-star experience! Reviewed on: 23rd April 2026
Reply from First Response Finance That's great to hear, thank you Molly! Response date: 27th April 2026
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First Response Finance

First response finance have been absolutely brilliant

5
First response finance have been absolutely brilliant, I had troubles with my car and they was very quick to get the situation sorted out. Every time I’ve spoke to anyone on the phone they’ve been ever so kind. Such a great experience with them and will forever use them for car finance. Reviewed on: 23rd April 2026
Reply from First Response Finance That's great to hear, thank you Aaron! Response date: 27th April 2026
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First Response Finance

Quick & easy!

5
Was accepted again straight away after my first car was wrote off, easy to speak to a member of the team and applying for the finance was quick and easy Reviewed on: 23rd April 2026
Reply from First Response Finance We’re happy that we could help you Sophie! Response date: 27th April 2026
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First Response Finance