Write a review

Newsletter

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7983 reviews)

View other First Response Finance products

4.88

Based on 7,982 reviews, last reviewed 13th Jul 2026

50700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Had 6 cars over 25 years with first response. Had 6 cars over 25 years with first response. Great company staff spot on .always helpful Reviewed on: 13th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7983)

First response finance have been absolutely brilliant

First response finance have been absolutely brilliant, I had troubles with my car and they was very quick to get the situation sorted out. Every time I’ve spoke to anyone on the phone they’ve been ever so kind. Such a great experience with them and will forever use them for car finance. Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Aaron! Response date: 27th April 2026

Quick & easy!

Was accepted again straight away after my first car was wrote off, easy to speak to a member of the team and applying for the finance was quick and easy Reviewed on: 23rd April 2026

Reply from First Response Finance We’re happy that we could help you Sophie! Response date: 27th April 2026

From the very start allways available to help and al...

From the very start allways available to help and allways available if there is issues had to hand a car back and they made it very easy and then sorted me out for a new car Reviewed on: 23rd April 2026

Reply from First Response Finance We’re happy that we could help you Anthony! Response date: 27th April 2026

Overall good easy process but slightly high interest...

Overall good easy process but slightly high interest rates generally Reviewed on: 23rd April 2026

Reply from First Response Finance Hi, Thank you for taking the time to leave a review, I'm happy that we could help you with the purchase of your new vehicle! In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. If you have any questions about the APR you've been charged, our Account Management team will be able to discuss this further with you - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 27th April 2026

Amazing!

Amazing! Super fast and had my dream car within a week! Reviewed on: 23rd April 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 27th April 2026

Helpful, useful, there was no pressure noforcement j...

Helpful, useful, there was no pressure noforcement just pure help Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Jessica! Response date: 27th April 2026

amazing customer service fl

We’ve been we’ve been with this company for years never had any problems. Amazing customer service couldn’t wish for better many thanks guys. Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 27th April 2026

Excellent support with a changnew finance e of vehicle

Excellent support with a change of vehicle Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 27th April 2026

Excellent service

I’ve used fist response for around 10 years now and never had a single problem they’re always helped where they can like finding me my car. Over all top people! Reviewed on: 23rd April 2026

Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new car. Response date: 27th April 2026

Friendly helpfull everything i was told i got

Friendly helpfull everything i was told i got Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you Steven! Response date: 27th April 2026

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Car Finance
from Creditplus 4.63 from 34 reviews
Car finance
from Paragon Bank 3.79 from 1 reviews
Car Finance
from AA Cars 3.88 from 7 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

First Response Finance: Car finance reviews

50700% increase in 5 star reviews

50% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7983)

First response finance have been absolutely brilliant

Quick & easy!

From the very start allways available to help and al...

Overall good easy process but slightly high interest...

Amazing!

Helpful, useful, there was no pressure noforcement j...

amazing customer service fl

Excellent support with a changnew finance e of vehicle

Excellent service

Friendly helpfull everything i was told i got

Review First Response Finance: Car finance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024