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First Response Finance: Car finance reviews

4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7247)

Reliable Finance

5
My interaction with First Response Finance has been excellent. Everything about the procedure, from the first application to approval, was simple and easy to understand. Without making me feel hurried, the customer support staff was consistently kind and accommodating while responding to all of my inquiries. All payments are clear and easy to manage; there are no unforeseen or hidden expenses. The web portal is user-friendly, and I value how they assist me keep on task by reminding me of deadlines. Reviewed on: 21st May 2025
Reply from First Response Finance That's great to hear, thank you Adil! Response date: 22nd May 2025
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First Response Finance

Very quick with arranging finance for me.

5
Very quick with arranging finance for me. Reviewed on: 21st May 2025
Reply from First Response Finance That's great to hear, thank you Aaron! Response date: 22nd May 2025
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First Response Finance

I have lost count of the number of cars we have had...

5
I have lost count of the number of cars we have had from theses , always there to help if any problems after purchase Reviewed on: 21st May 2025
Reply from First Response Finance It's great to hear that you're a returning customer of ours Roz. We hope you're happy with your new car. Response date: 21st May 2025
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First Response Finance

Top class

5
I am paying of my second car I lost my partner last year and the company were great nothing seems to be to much hassle there great Reviewed on: 21st May 2025
Reply from First Response Finance We're happy that we could help you Henry. Response date: 21st May 2025
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First Response Finance

Very satisfied.

5
Very satisfied. Great service. Simple and straight forward. Reviewed on: 21st May 2025
Reply from First Response Finance That's great to hear, thank you Ash! Response date: 21st May 2025
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First Response Finance

Brilliant service

5
Cannot fault the service I've received from First Response, they always go above and beyond to help Reviewed on: 21st May 2025
Reply from First Response Finance That's great to hear, thank you Kristina! Response date: 21st May 2025
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First Response Finance

Excellent

5
Been with first response for 7 years, had finance twice with them. The staff are very helpful and helped me find the right car and the whole process was hassle free, so easy from start to finish Reviewed on: 20th May 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 20th May 2025
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First Response Finance

Very Pleased.

5
Very Pleased. Very Helpful. Good Value For Money. Reviewed on: 19th May 2025
Reply from First Response Finance That's great to hear, thank you Charlotte! Response date: 20th May 2025
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First Response Finance

Pure excellence

5
I have always received a fantastic service, whether it is advice, finance or car issues. Extremely knowledgeable and courteous staff available at every call you make. I am going through mechanical issues with my car and i am being treated very well and given the best advice. Reviewed on: 18th May 2025
Reply from First Response Finance We’re happy that we could help you Sharonh! Response date: 19th May 2025
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First Response Finance

Good service

5
Easy and simple. The service is very fast and the team is very friendly. Reviewed on: 18th May 2025
Reply from First Response Finance That's great to hear, thank you Edgar! Response date: 19th May 2025
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First Response Finance

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