Smart Money People Logo

First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

Review First Response Finance: Car Finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car Finance reviews (6928)

Good Customer service

5
Very friendly when speaking on the phone and explained everything in detail. Reviewed on: 30th April 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025
First Response Finance logo
First Response Finance

Very helpful and friendly customer service team.

5
Very helpful and friendly customer service team. Reviewed on: 30th April 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025
First Response Finance logo
First Response Finance

Great customer service.

5
Great customer service. Approachable.. highly recommended Reviewed on: 30th April 2025
Reply from First Response Finance Thank you Mukti, we’re happy that we could help you! Response date: 1st May 2025
First Response Finance logo
First Response Finance

I had a very good service when buying my car and sin...

5
I had a very good service when buying my car and since it has been good not had any issues since purchase Reviewed on: 30th April 2025
Reply from First Response Finance We’re happy that we could help you Lee! Response date: 1st May 2025
First Response Finance logo
First Response Finance

Excellent service.

5
Excellent service. Sorted finance very quickly. Reviewed on: 30th April 2025
Reply from First Response Finance Thank you Mama25! We hope you're happy with your new van/car/bike/vehicle. Response date: 1st May 2025
First Response Finance logo
First Response Finance

Been a good company so far but never needed to...

5
Been a good company so far but never needed to contact Reviewed on: 30th April 2025
Reply from First Response Finance Thank you! Response date: 1st May 2025
First Response Finance logo
First Response Finance

I needed a new car my grandson to get to and from to...

5
I needed a new car my grandson to get to and from to see him and I needed one short notice like two days . It was over Christmas. Christmas Eve I think and I got my new car and first response did that for me I was over the moon nothing ever goes right for me but this time it did really easy to deal with no fuss i am verry great full and that’s why i gave a 5 star rating because its deserved and thank you . Reviewed on: 30th April 2025
Reply from First Response Finance Thank you Stevei, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025
First Response Finance logo
First Response Finance

Was always kept updated on the process of my applica...

5
Was always kept updated on the process of my application, was very polite and helpful Reviewed on: 30th April 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 1st May 2025
First Response Finance logo
First Response Finance

Guys are excellent and look after you very well, can...

5
Guys are excellent and look after you very well, can’t fault the communication and response time Reviewed on: 30th April 2025
Reply from First Response Finance Thank you Brian, we’re happy that we could help you! Response date: 1st May 2025
First Response Finance logo
First Response Finance

Great experience and clear process.

5
Great experience and clear process. Reviewed on: 30th April 2025
Reply from First Response Finance Thank you Donna, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025
First Response Finance logo
First Response Finance

Review First Response Finance: Car Finance now

Help others make smarter decisions by sharing your own experience. Write a review