Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

View other First Response Finance products

4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

Been excellent whenever we've needed them

Been excellent whenever we've needed them Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Jemma! Response date: 12th June 2025

Had 2 finances no problem, would recommend

Had 2 finances no problem, would recommend Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Chrissy! Response date: 12th June 2025

Always helpful, very fast at answering

Always helpful, very fast at answering Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Dan! Response date: 12th June 2025

Very easy to deal with staff are extremely brilliant...

Very easy to deal with staff are extremely brilliant at what they and every step off the way to fiance is so simple couldn't fault them in anyway as I have had 4 vehicles with them Reviewed on: 11th June 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Michael! We hope you're happy with your new vehicle. Response date: 12th June 2025

Always willing to help & go the extra mile .

Always willing to help & go the extra mile . Reviewed on: 11th June 2025

Reply from First Response Finance That's great to hear, thank you Venissa! Response date: 12th June 2025

Smooth and efficient service all the way from start...

Smooth and efficient service all the way from start to finish. Reviewed on: 29th May 2025

Reply from First Response Finance We’re happy that we could help you Gil! Response date: 30th May 2025

Straight forward and easy to communicate with

Straight forward and easy to communicate with Reviewed on: 28th May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 29th May 2025

They made it so easy for myself and my wife.

They made it so easy for myself and my wife. We had bought a car from a car dealership and within the first three months, we started experiencing a lot of problems. Finally we were driving in the motorway and the car just started smoking really bad. So we went back to them since it was still under warranty. To our surprise they told us that the problem we had experienced was not part of the warranty cover. We had worked very hard and saved every penny we worked for. One of my friends had just bought his car using First Response Finance. I left an inquiry online the previous evening and the next morning we received a call to come in and see if we could qualify. The most amazing thing was that we didn’t know how to get there and using a bus was going to literally take an hour. Hahahaha, they sent us a cab to drive us to the car dealership that they used and it was free of charge!! By the end of the day we came back home driving our very own new car with a mileage of 11 thousand miles!! I would definitely recommend anyone to use them because not only were they were very professional about it, they put a huge smile on my wife’s face and that’s all I needed to see. Reviewed on: 25th May 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 27th May 2025

Very easy to deal with, good customer service

Very easy to deal with, good customer service Reviewed on: 22nd May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 27th May 2025

I do not really know this company but

I do not know very much about this company, however I have not heard anything negative about this company. To be fair, I did not know it existed prior to this survey Reviewed on: 21st May 2025

Reply from First Response Finance Thank you for the review! Response date: 22nd May 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Car Finance
from MotoNovo 4.77 from 1331 reviews
Finance
from Barclays Partner Finance 3.36 from 31 reviews
Car finance
from Moneybarn 4.82 from 3275 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

Been excellent whenever we've needed them

Had 2 finances no problem, would recommend

Always helpful, very fast at answering

Very easy to deal with staff are extremely brilliant...

Always willing to help & go the extra mile .

Smooth and efficient service all the way from start...

Straight forward and easy to communicate with

They made it so easy for myself and my wife.

Very easy to deal with, good customer service

I do not really know this company but

Review First Response Finance: Car finance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024