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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

Amazing customer service.

Amazing customer service. Will go above and beyond even in difficult situations .. very understanding in personal circumstances when I was struggling with my mental health .. easy communication and as always a great service Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Daniel! Response date: 6th May 2025

Sorted out very quickly and no problems

Sorted out very quickly and no problems Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Stephen! Response date: 6th May 2025

Great Customer Service clear communication

Great Customer Service clear communication Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Peter! Response date: 6th May 2025

Used this company for my last few vehicles

Used this company for my last few vehicles Reviewed on: 1st May 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Kev! We hope you're happy with your new vehicle. Response date: 6th May 2025

The best experience ever with any finance company wh...

The best experience ever with any finance company where decision is made by person not computer or AI. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 6th May 2025

Wonderful,l9ving it,thank you first responds

Wonderful,l9ving it,thank you first responds Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Joy! Response date: 6th May 2025

They were great to deal with and helpful and kept my...

They were great to deal with and helpful and kept my updated with the process of the finance and will be recommending them in the future Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Brian! Response date: 6th May 2025

I’m very pleased on their service. and easy.

Professional and experienced service . I’m very impressed on their customer services. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Masudur! Response date: 6th May 2025

Great service and a very prompt response to all my q...

Great service and a very prompt response to all my questions. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025

Absolutely brilliant.

Absolutely brilliant. So easy to sort out. All the information was given clearly. Highly recommended Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Alison! Response date: 6th May 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

No new 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

First Response Finance Car finance reviews (6931)

Amazing customer service.

Sorted out very quickly and no problems

Great Customer Service clear communication

Used this company for my last few vehicles

The best experience ever with any finance company wh...

Wonderful,l9ving it,thank you first responds

They were great to deal with and helpful and kept my...

I’m very pleased on their service. and easy.

Great service and a very prompt response to all my q...

Absolutely brilliant.

Review First Response Finance: Car finance now

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