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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

Very professional.

Very professional. Couldnt of done more to help me Always available to speak with if any issues which is rare as they are precise. Would recommand anyone with them Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Jake, we’re happy that we could help you! Response date: 1st May 2025

Very straightforward service.

Very straightforward service. All I had to do was upload 3 months bank statements, they did the rest. Very easy and good to work with. Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Joanne, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

Have had 2 cars on finace with them.

Have had 2 cars on finace with them. Always helpful if struggling will move things around to accommodate Reviewed on: 30th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Ace. No difficulty at all.

I recently got my 2nd car through First Response. I will also get my 3rd one day. So easy to do either on the phone or online and all the staff knew what I needed and how to do it. I got a list of preferred dealerships to use, about 10 of them I think and I found a car on the dealers website, saw it the day after and went home in it. Its a really good Mercedes C class AMG and between the dealership called Trye on Fire and First Response, it was sorted. Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Mick, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

Fast great communication brilliant

Fast great communication recommend other people really helpful Reviewed on: 30th April 2025

Reply from First Response Finance That's great to hear, thank you Marjorie! Response date: 1st May 2025

5 star and out standing

Brilliant firm always helpful and always giving reminders on new deals Reviewed on: 30th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

Was quick and straight forward not had one problem .

Was quick and straight forward not had one problem . They text let u know the date money is coming out bank if it changes due to weekends ect. Easy get a hold off very helpful on the phone explained everything Reviewed on: 30th April 2025

Reply from First Response Finance We’re happy that we could help you Caroline! Response date: 30th April 2025

This company went above and beyond from start to fin...

This company went above and beyond from start to finish to get me the finance and the car I wanted excellent after service just a great company all round Reviewed on: 30th April 2025

Reply from First Response Finance We’re happy that we could help you Marie! Response date: 30th April 2025

Stress free friendly service

My experience was very quick and easy. The staff are very friendly and helpful taking away all the stress of sorting my car finance. Reviewed on: 30th April 2025

Reply from First Response Finance That's great to hear, thank you Lucy! Response date: 30th April 2025

First response were very thorough and helpful and go...

First response were very thorough and helpful and got me a better deal! Reviewed on: 30th April 2025

Reply from First Response Finance That's great to hear, thank you Selena! Response date: 30th April 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

No new 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

First Response Finance Car finance reviews (6931)

Very professional.

Very straightforward service.

Have had 2 cars on finace with them.

Ace. No difficulty at all.

Fast great communication brilliant

5 star and out standing

Was quick and straight forward not had one problem .

This company went above and beyond from start to fin...

Stress free friendly service

First response were very thorough and helpful and go...

Review First Response Finance: Car finance now

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