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First Response Finance: Car finance reviews

4.88
Based on 7,982 reviews, last reviewed 13th Jul 2026
50700% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had 6 cars over 25 years with first response. Had 6 cars over 25 years with first response. Great company staff spot on .always helpful Reviewed on: 13th July 2026
Kevin 's avatar
Kevin

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026
Lauren G's avatar
Lauren G

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review

First Response Finance Car finance reviews (7984)

Was easy to get sorted.

4
Was easy to get sorted. No hassle just a phone call and done Reviewed on: 15th July 2025
Reply from First Response Finance Thank you James for the four-star review! Response date: 16th July 2025
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First Response Finance

They are quite efficient and quick the only problem...

3
They are quite efficient and quick the only problem is that the customer service does not reply emails in time Reviewed on: 15th July 2025
Reply from First Response Finance Hi Richard, Thank you for taking the time to leave a review. I'm sorry to hear this! I'll be sure to pass your comments on to the relevant department(s). Take care, First Response Finance. Response date: 15th July 2025
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First Response Finance

One of best company in the market even I have bad cr...

5
One of best company in the market even I have bad credit they approve my car finance . Reviewed on: 15th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 15th July 2025
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First Response Finance

Good all around very easy to do all sorted very quic...

5
Good all around very easy to do all sorted very quickly Reviewed on: 14th July 2025
Reply from First Response Finance That's great to hear, thank you Malcolm! Response date: 15th July 2025
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First Response Finance

Amazing team easy process and great to work with

5
Amazing team easy process and great to work with Reviewed on: 14th July 2025
Reply from First Response Finance That's great to hear, thank you Caitlin! Response date: 15th July 2025
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First Response Finance

First response finance never had a problem they info...

5
First response finance never had a problem they inform you if they have too would recommend and use again good communication you can't go wrong using first finance Reviewed on: 14th July 2025
Reply from First Response Finance That's great to hear, thank you Darren! Response date: 15th July 2025
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First Response Finance

Helped me finance my first car, amazing service!

5
Helped me finance my first car, amazing service! Reviewed on: 14th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 14th July 2025
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First Response Finance

Very professional and they made the whole process ve...

5
Very professional and they made the whole process very easy from start to finish Reviewed on: 13th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 14th July 2025
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First Response Finance

Fantastic people and company so far haven't had a si...

5
Fantastic people and company so far haven't had a single issuse and when I had a concern it was explained very calmly and reassuringly, over the moon with the company and also like how you can see everything on your account Reviewed on: 12th July 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 14th July 2025
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First Response Finance

I have car on finance with first response and I'm ve...

5
I have car on finance with first response and I'm very happy Reviewed on: 11th July 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 14th July 2025
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First Response Finance

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