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First Response Finance: Car finance reviews

View other First Response Finance products
4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7247)

Very good customer service I like it

5
Very good customer service I like it Reviewed on: 3rd May 2025
Mohammed 's avatar
Mohammed
Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

I don't have a great credit rating so l wasn't expec...

5
I don't have a great credit rating so l wasn't expecting to be accepted Reviewed on: 3rd May 2025
Andrew's avatar
Andrew
Reply from First Response Finance We’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

when nobody gave me a chance first response put ther...

5
when nobody gave me a chance first response put there trust in me and I've never looked back since they were there when I needed finance so a very big thank you and cheers for the help Reviewed on: 3rd May 2025
Andrew Lowndes's avatar
Andrew Lowndes
Reply from First Response Finance That's great to hear, thank you Andrew! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Very friendly, professional, understanding and helpf...

5
Very friendly, professional, understanding and helpful support from advisors. Make whole process from start to finish easy, understandable and quick. Great online and telephone access. Excellent!! Reviewed on: 3rd May 2025
Caroline Mcbride's avatar
Caroline Mcbride
Reply from First Response Finance That's great to hear, thank you Caroline! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Quick and easy, But commission is high and interest...

4
Quick and easy, But commission is high and interest is aswell Reviewed on: 3rd May 2025
Neil W's avatar
Neil W
Reply from First Response Finance Hi Neil, Thank you for taking the time to leave a five-star review. In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. If you have any questions about the APR you've been charged, our Account Management team will be able to discuss this further with you - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Excellent service excellent customer service and cus...

5
Excellent service excellent customer service and customer care Reviewed on: 3rd May 2025
Jason J's avatar
Jason J
Reply from First Response Finance That's great to hear, thank you Jason! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Experience so far has been fairly exceptional.

5
Experience so far has been fairly exceptional. Already referred my partner to use first response. Reviewed on: 3rd May 2025
Christopher g's avatar
Christopher g
Reply from First Response Finance That's great to hear, thank you Christopher! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

2nd time with first response great service and helpf...

5
2nd time with first response great service and helpful and friendly customer service Reviewed on: 3rd May 2025
Paul C's avatar
Paul C
Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025
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First Response Finance

Fast ,friendly and good all round service

5
Fast ,friendly and good all round service Reviewed on: 3rd May 2025
Ian W's avatar
Ian W
Reply from First Response Finance Thank you Ian, we'll be sure to let our team know that you’re happy with their service! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

First response finance experience

5
We have had several cars on finance with first response and also a couple of personal loans with them, we found the whole process easy and fast. Reviewed on: 3rd May 2025
Susan E's avatar
Susan E
Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

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