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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

The staff are amazing.

The staff are amazing. They are kind and caring and any question is never too much. Reviewed on: 11th July 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025

First class company

First class company and I have never experienced any problems with them and would certainly use again Reviewed on: 11th July 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025

Mr Douglas lee

I’ve used first response for a good few years I’ve hope them so so helpful though out the last one a few weeks ago was the best one can’t fault them got what I was looking for in the end thanks first response Reviewed on: 11th July 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new car. Response date: 11th July 2025

Great experience highly recommended

Great experience highly recommended Reviewed on: 11th July 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025

Great to deal with , very helpful

Great to deal with , very helpful Reviewed on: 11th July 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025

I got my first car using first response

I got my first car using first response and I have never had any issues with them Reviewed on: 11th July 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025

I recently used First Response Finance to help finan...

I recently used First Response Finance to help finance a used car, and overall, the experience was very positive. From the beginning, their team was responsive, polite, and made the application process straightforward. Communication was clear and timely, and I appreciated that they took the time to explain the terms of the agreement without using confusing jargon. Their approval process was surprisingly quick, and they seemed willing to work with a variety of credit situations, which makes them a solid option for those who may not have perfect credit scores. The interest rates were competitive given the circumstances, though it’s always good to compare with other providers if you qualify for better terms. One thing that stood out was the personal touch — I didn’t feel like just another number. Customer service reps followed up to ensure everything was in place and were easy to reach when I had questions. The only reason I’m giving four stars instead of five is that there could be more transparency on how they calculate interest over time — it’s worth double-checking the total repayment amount and making sure you’re fully informed before signing. Reviewed on: 11th July 2025

Reply from First Response Finance Thank you for the four-star review! Response date: 11th July 2025

Absolutely Great Guys

They sorted my car finance very smoothly I didn’t have to call them to raise any concerns. Great guys I would give a 10/10 Reviewed on: 11th July 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025

Customer service guys are great very friendly and he...

Customer service guys are great very friendly and helpful over the phone Reviewed on: 11th July 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025

Super fast decision and great service.

Super fast decision and great service. Very good communication. Reviewed on: 10th July 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025

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First Response Finance: Car finance reviews

151% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Best car finance provider 2025

First Response Finance Car finance reviews (8001)

I have used first response for years,no hassle and e...

The staff are amazing.

First class company

Mr Douglas lee

Great experience highly recommended

Great to deal with , very helpful

I got my first car using first response

I recently used First Response Finance to help finan...

Absolutely Great Guys

Customer service guys are great very friendly and he...

Super fast decision and great service.

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