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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

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4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

There interest rates are needlessly high but a small...

There interest rates are needlessly high but a small discount was offered at the cost of a percentage of the employee’s commissions Reviewed on: 2nd May 2025

Reply from First Response Finance Hi Cammidge, Thank you for taking the time to leave a four-star review. In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. If you have any questions about the APR you've been charged, our Account Management team will be able to discuss this further with you - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 6th May 2025

Go with First Response.

I have a loan with First Response for my moped and it’s great value for money. Good customer service and minimal fuss. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Joanna! Response date: 6th May 2025

Excellent

Never had an issue with them always been helpful Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Peter! Response date: 6th May 2025

Amazing service

I gave First Response my budget and they found me the best finance so I could get the car i wanted. So easy and no problem too big. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Neil Response date: 6th May 2025

First give me my life back after I suffered a stroke...

First give me my life back after I suffered a stroke and needed a new car ......brilliant customer service...easy to talk to Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Neil! Response date: 6th May 2025

First response provides exceptional service tailored...

First response provides exceptional service tailored to your needs. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Esther! Response date: 6th May 2025

couldnt get finance anywhere till i spoke with first...

couldnt get finance anywhere till i spoke with first responce and they sorted me out within hours and after i was looking for a second van they sorted me out again without hesitation Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Darren! Response date: 6th May 2025

This finance company is outstanding and goes the ext..

This finance company is outstanding and goes the extra mile... at a time that my father died they were compassionate and so understanding when I had to change my payment date showing total flexibility... I'm glad I chose them to be my finance provider to purchase my car. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Vivienne! Response date: 6th May 2025

Very easy, although not very helpful if you’re tryin...

Very easy, although not very helpful if you’re trying to sell your motorcycle or car Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 6th May 2025

Found me the car that best suited me.

Found me the car that best suited me...never gave up Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Belinda! Response date: 6th May 2025

Review First Response Finance: Car finance now

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First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

There interest rates are needlessly high but a small...

Go with First Response.

Excellent

Amazing service

First give me my life back after I suffered a stroke...

First response provides exceptional service tailored...

couldnt get finance anywhere till i spoke with first...

This finance company is outstanding and goes the ext..

Very easy, although not very helpful if you’re tryin...

Found me the car that best suited me.

Review First Response Finance: Car finance now

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