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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

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4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

Wonderful experience and smooth sailing

Wonderful experience and smooth sailing Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Jade! Response date: 6th May 2025

I had a car accident to where my car got written off...

I had a car accident to where my car got written off and I did manage to pay for my payout for my car but I was still left over a little bit! First response finance allowed me to take out another loan and put the extra that was owed on top and I’m grateful for that Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Annette! Response date: 6th May 2025

Great service would recommend...

Great service would recommend :) Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Holly for the five-star review! Response date: 6th May 2025

First Response your only Response.

From choosing my dream car to actually owning it ,I couldn't have done it without First Response. (F R). First of all FR put me at complete ease and talked me right through the process and after a few non judgemental questions with regards my present financial circumstances,told me the terms and conditions and my APR so I was under no illusions . I have taken my purchase over 36 months with my monthly repayments well within my budget,with the ability to pay off more per month if I want this reducing the repayments.All in all an excellent service and peace of mind . Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Andrew! Response date: 6th May 2025

Very good with them only been with you for little bi...

Very good with them only been with you for little bit but it good Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Julie! Response date: 6th May 2025

I didnt have any problems with them at all

I didnt have any problems with them at all Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Karen! Response date: 6th May 2025

5 Star. A Lifeline When I Needed It Most

I can honestly say this finance company changed my life. When every other lender slammed the door in my face, they saw beyond the numbers and gave me a chance. Where others saw risk, they saw potential and I’ll never forget that. They didn’t just finance me; they believed in me. The application process was smooth, the communication was honest, and the team treated me with respect and dignity every step of the way. I was approved quickly and transparently, with no hidden catches, just genuine help when I needed it most. Because of them, I could move forward at a time when I felt stuck. They turned “no” into “yes” when it mattered most. If you’re looking for a company that stands by real people and delivers real support, this is the one. They’re not just a finance company they’re a second chance. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 6th May 2025

Very helpful, friendly customer service.

Very helpful, friendly customer service. Went above and beyond to find the vehicle I wanted. Really fast response and smooth transactions once vehicle was found . They listened and adhered to the requirement needs. Overall would highly recommend using this company and will 100 % recommend to friends and family. So grateful and really happy with the service provided . Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Deborah! Response date: 6th May 2025

excellent service and very helpful

excellent service and very helpful Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025

Very helpful and easy to speak too

Very helpful and easy to speak too Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you John! Response date: 6th May 2025

Review First Response Finance: Car finance now

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First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

Wonderful experience and smooth sailing

I had a car accident to where my car got written off...

Great service would recommend...

First Response your only Response.

Very good with them only been with you for little bi...

I didnt have any problems with them at all

5 Star. A Lifeline When I Needed It Most

Very helpful, friendly customer service.

excellent service and very helpful

Very helpful and easy to speak too

Review First Response Finance: Car finance now

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