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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (6931)

First class experience every time always listen and...

First class experience every time always listen and go out there way to help there customers Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Diane, we’re happy that we could help you! Response date: 29th April 2025

Have ur back when no one else does

They have been awesome helped me out when no one else would. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 29th April 2025

Good for first time , can recommend it

Good for first time , can recommend it Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the four-star review! Response date: 29th April 2025

It is a very responsible company and quick to releas...

It is a very responsible company and quick to release without bureaucracy Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

Very good customer service.

Very good customer service. Very helpful Reviewed on: 28th April 2025

Reply from First Response Finance Thank you! Response date: 29th April 2025

Very customer focused and personal service.

Very customer focused and personal service. Definately not a one size fits all when it comes to credit ratings. They understand that people's circumstances change and a poor credit rating isn't an automatic "no". Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

Excellent service throughout fantastic customer serv...

Excellent service throughout fantastic customer service Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Van purchased

Interest rates high when asked about rates it is what it is that’s answer I got Reviewed on: 28th April 2025

Reply from First Response Finance HI Sean, We’re open and transparent about our interest rates (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. Take care, First Response Finance. Response date: 29th April 2025

Extremely proffesional and first class servic

Extremely proffesional and first class servic Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Perfection

They worked hard to get my finance to a figure I good work with I’ve had my last four finances with them and wouldn’t go anywhere else Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

No new 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

First Response Finance Car finance reviews (6931)

First class experience every time always listen and...

Have ur back when no one else does

Good for first time , can recommend it

It is a very responsible company and quick to releas...

Very good customer service.

Very customer focused and personal service.

Excellent service throughout fantastic customer serv...

Van purchased

Extremely proffesional and first class servic

Perfection

Review First Response Finance: Car finance now

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