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First Response Finance: Car finance reviews

4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7247)

It was very straightforward and i had no issues comm...

5
It was very straightforward and i had no issues communicating with the company. Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025
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First Response Finance

Great service and I got what was needed.

5
I needed to get a another car as soon as possible and they where there to help finance the chosen car. They gave me the options I needed and let me know there and then if I got the finance. And I didn't need to choose another car seller for it. Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 6th May 2025
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First Response Finance

Me and my wife weren’t sure if we could get a car on...

5
Me and my wife weren’t sure if we could get a car on finance and the lady who dealt with us was so understanding and patient with and in the end found a really good car/deal which we are very happy and grateful for. Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Zack! Response date: 6th May 2025
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First Response Finance

Good customer service and transparent

5
Good customer service and transparent Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Kos! Response date: 6th May 2025
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First Response Finance

Very pleased with rate and customer service

5
Very pleased with rate and customer service Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Justin! Response date: 6th May 2025
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First Response Finance

EASY APPLICATION

5
Very fast and easy application also very friendly staff to speak to over the phone Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Brad! Response date: 6th May 2025
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First Response Finance

Great company

5
Easy to deal with, quick responses and handled everything seamlessly Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Ryan! Response date: 6th May 2025
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First Response Finance

Very helpful, fab customer service

5
Very helpful, fab customer service Reviewed on: 1st May 2025
Reply from First Response Finance Thank you Aimee for the five-star review! Response date: 6th May 2025
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First Response Finance

Best car finance company!

5
I have bad credit due to being in an IVA and desperately needed a car. This company helped that happen. They helped me find a car within my budget and one that I really loved. Their help and communication was amazing and I couldn’t have done it without their help. I would definitely recommend this company to anyone! Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Lizzie! Response date: 6th May 2025
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First Response Finance

The advisor I dealt with was extremely helpful.

5
The advisor I dealt with was extremely helpful. He helped discuss what I could comfortably afford within my budget. More importantly, a date set up for the direct debit that wouldn't ever change. No scope for any missed payments Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Jacqueline! Response date: 6th May 2025
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First Response Finance

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