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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

They helped with every question I asked them and the...

5
They helped with every question I asked them and they helped me with filling in all the details I needed to admind with and they are so helpful over the phone when ever I needed anything they have been there everytime all I have to do is ring and they help me right away couldn’t ask for anymore from then Reviewed on: 28th April 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025
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First Response Finance

Fast efficient service always very helpful

5
Fast efficient service always very helpful Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Mike! Response date: 30th April 2025
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First Response Finance

Had a great experience found a car at an affordable...

5
Had a great experience found a car at an affordable monthly payment. Would definitely recommend Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Sean! Response date: 30th April 2025
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First Response Finance

Amazing!

5
Amazing!! First response managed to help me get my first car, with reasonable monthly payments. :) Reviewed on: 28th April 2025
Reply from First Response Finance We’re happy that we could help you Naomi! Response date: 30th April 2025
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First Response Finance

Excellent service, brilliant for money!

5
Very good, clear instructions on how to get an application through and very helpful when I was getting confused and flustered. Exceptionally well mannered and lovely to speak to a human! Reviewed on: 28th April 2025
Reply from First Response Finance Thank you Chloe, we’re happy that we could help you! Response date: 30th April 2025
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First Response Finance

Easy to chat quick desition an easy to set up...

5
Easy to chat quick desition an easy to set up Reviewed on: 28th April 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 30th April 2025
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First Response Finance

Really helpful, more realistic than most finance com...

5
Really helpful, more realistic than most finance companies where they have strict criteria around the cars you can buy, first response tailored their offer on the car and age of car I was buying Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Nathan! Response date: 30th April 2025
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First Response Finance

Helen Bateman

5
Fanatic service would highly recommend. Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Helen! Response date: 30th April 2025
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First Response Finance

Friendly and very helpful.

5
Friendly and very helpful. Kept up to date on getting loan for car Reviewed on: 28th April 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025
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First Response Finance

Seamless

5
It was seamless and straightforward Reviewed on: 28th April 2025
Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025
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First Response Finance

Review First Response Finance: Car finance now

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