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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Quick responsive and friendly service

Quick responsive and friendly service Reviewed on: 8th July 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 11th July 2025

Excellent customer service.

Excellent customer service. They followed up until you get the car and ensure you're okay with your purchase Reviewed on: 8th July 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025

Absolutely brilliant company for car finance.

I needed to get finance for a new car as my old car just kept breaking down, so I couldn't sell for enough to cover the cost of a new one. First Response were amazing and the process was just so easy and quick. Amazing company and definitely recommended. Reviewed on: 8th July 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025

Very helpful company, lovely advisor who helped navi...

Very helpful company, lovely advisor who helped navigate finance despite historical poor credit - Everything was sorted on the same day, great to have a finance company with a human at the controls rather than a computer saying yes or no Reviewed on: 8th July 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025

Affordable payment Plan

When I applied for finite I had been refuses af ew times. First finance worked with me foe affordable payment plan. And I was very please you give me finance for my work van. Reviewed on: 8th July 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025

Good, easy and helpful, I got easy financial,

Good, easy and helpful, I got easy financial, Reviewed on: 8th July 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025

No issues

I have had zero issues with first response finance at all since they helped me purchase a car for the family. I have even had to change payment date due to a new job and the process was done in five minutes Reviewed on: 8th July 2025

Reply from First Response Finance Thank you! Response date: 11th July 2025

Great experience.

Great experience from start to finish. Staff extremely knowledgeable. Would recommend to friends and family Reviewed on: 8th July 2025

Reply from First Response Finance Thank you! Response date: 11th July 2025

First response is the best response.

First response is the best response. They treat you with respect and help you very much as I can A nothing is too much trouble for them. Best company ever dealt with. Thanks for response. Thanks Anthony. Reviewed on: 8th July 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025

I had a car repossession on my account, it was appro...

I had a car repossession on my account, it was approximately 18 months prior to my finance application with first response. I wasn’t hopeful at all about getting a car but the staff were brilliant with me, working to find a budget that suited me and that was affordable, there customer service was above and beyond any other finance companies I had dealing with. Reviewed on: 8th July 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 11th July 2025

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First Response Finance: Car finance reviews

151% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Best car finance provider 2025

First Response Finance Car finance reviews (8001)

I have used first response for years,no hassle and e...

Quick responsive and friendly service

Excellent customer service.

Absolutely brilliant company for car finance.

Very helpful company, lovely advisor who helped navi...

Affordable payment Plan

Good, easy and helpful, I got easy financial,

No issues

Great experience.

First response is the best response.

I had a car repossession on my account, it was appro...

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