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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
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Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

Great finance company

5
I had problems with the initial car that I bought and first response were great and helped me deal with the issues to a very happy outcome Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Fiona! Response date: 30th April 2025
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First Response Finance

I have had no issues with first response finance unl...

5
I have had no issues with first response finance unlike previous finance company’s, i’d reccomend to anyone Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Chloe! Response date: 30th April 2025
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First Response Finance

Hassle free finance on family cars.

5
Hassle free finance on family cars. Reviewed on: 28th April 2025
Reply from First Response Finance Thank you Tam for the five-star review! Response date: 30th April 2025
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First Response Finance

A top service

4
Excellent efficiency but slightly expensive Reviewed on: 28th April 2025
Reply from First Response Finance Thank you Greg for the four-star review! Response date: 30th April 2025
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First Response Finance

Went to first responds on August and by September I...

5
Went to first responds on August and by September I had a new car quick no hassle and any issue informed me straightaway Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Mickey! Response date: 30th April 2025
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First Response Finance

Good phone manner and very quick

5
Good phone manner and very quick Reviewed on: 28th April 2025
Reply from First Response Finance Thank you Stuart for the five-star review! Response date: 30th April 2025
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First Response Finance

Great service

5
Great customer service, easy to deal with and got me a really good interest rate Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Clint! Response date: 30th April 2025
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First Response Finance

First response

5
Quick decision,car paid for same day, excellent customer service Reviewed on: 28th April 2025
Reply from First Response Finance We’re happy that we could help you Thomas! Response date: 30th April 2025
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First Response Finance

From the processing stage to disbursement, it was a...

5
From the processing stage to disbursement, it was a brilliant customer service experience. Reviewed on: 28th April 2025
Reply from First Response Finance We’re happy that we could help you Stanley! Response date: 30th April 2025
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First Response Finance

Outstanding

5
From start to finish my experience with First response was terrific. Saw the car I wanted, contacted First Resoinse, loan approved immediately. Absolutely excellent company to deal with. Reviewed on: 28th April 2025
Reply from First Response Finance That's great to hear, thank you Steve! Response date: 30th April 2025
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First Response Finance

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review