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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

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4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

Extremely knowledgeable staff.

Easy to deal with, very polite and knowledgeable staff. First Response took the headache out of buying my car! Would have no hesitation in recommending their services. Reviewed on: 29th April 2025

Reply from First Response Finance We’re happy that we could help you Louise! Response date: 30th April 2025

Excellent service from first call

Excellent service from first call git the finance in a short space of time Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

It was good from start to finish.

It was good from start to finish. When I was looking for a car and applied for finance, the agent was very helpful and supportive. I was just coming out of an IVA and it was a simple process of uploading all the required information to start the process. The agent was very helpful and patient with me due to feeling a little overwhelmed by choosing my next car. Communication was simple and consistent and once I had chosen a car that I wanted the agent was quick to verify the car and to arrange a test drive. Once the car was delivered to me, funds were transferred and the car was mine. Customer service was excellent throughout the transaction and I would happily recommend them to my friends and family. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

Always helping out, if there's a problem or if you j...

Always helping out, if there's a problem or if you just need advice the staff is there Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 1st May 2025

Would highly recommend

First response was amazing with me from start to finish, the best I've ever delt with and would recommend to anyone Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Peter, we’re happy that we could help you! Response date: 1st May 2025

Very quick and easy with sorting my finance agreement

Very quick and easy with sorting my finance agreement Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Made buying a car achievable for us

Made buying a car achievable for us Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Outstanding finance services

Quick finance check and I was accepted. Within a few days I had a car on finance, customer service is outstanding and always willing to help.. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

I've been with these for over 7yrs now and never had...

I've been with these for over 7yrs now and never had any problems or have a bad word to say about them. They have a very friendly and very good customer service and would happily do business with them again in the future. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Michael, we’re happy that we could help you! Response date: 1st May 2025

Best customer service

Very helpful and polite. Always willing to help Reviewed on: 29th April 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 1st May 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

Extremely knowledgeable staff.

Excellent service from first call

It was good from start to finish.

Always helping out, if there's a problem or if you j...

Would highly recommend

Very quick and easy with sorting my finance agreement

Made buying a car achievable for us

Outstanding finance services

I've been with these for over 7yrs now and never had...

Best customer service

Review First Response Finance: Car finance now

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