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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7988 reviews)

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4.88

Based on 7,988 reviews, last reviewed 15th Jul 2026

51000% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7988)

I could not recommend first response finance enough!

I could not recommend first response finance enough! I really struggled to get my first car as my credit score is not the best and a lot of places turned me away and I had given up hope. I came across first response finance and I thought I’d give it one last go and within minutes I was accepted!! The team talked me though my next steps and gave me a list of car dealer ships that they worked with and within a week I had found the perfect car for me. Everything was such a breeze and all my worries were very quickly lifted off my shoulders. My car was paid for and delivered to me within 1 week of applying!!! 1 year on and I am still absolutely in love with my car and I hope that sometime in the future I will be accepted again. Absolutely fantastic company and they have helped me because a better mum for my children. We now enjoy family road trips and make our everyday life so much easier now we have our car. Thank you again! Reviewed on: 14th June 2025

Reply from First Response Finance We’re happy that we could help you Amy! Response date: 18th June 2025

Nice company

Been with them for years and they have always looked after me. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Rosemary! Response date: 18th June 2025

An easy experience.

An easy experience. Easy to use app/website and always available for quick Communication. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Cameron! Response date: 18th June 2025

Excellent Service and Support 5 Stars All The Way!

I’m extremely pleased with the service I received from First response. The process was smooth, clear, and stress-free from start to finish. The team was friendly, helpful, and kept me informed at all times. They made sure I understood all the details of my car finance and offered me a great deal that fit my budget. I would highly recommend them to anyone looking for a reliable and customer-centric car finance company. 5 stars all the way! Reviewed on: 14th June 2025

Reply from First Response Finance We’re happy that we could help you Kulin! Response date: 17th June 2025

Great customer service

The customer services are very helpful and friendly. Reviewed on: 14th June 2025

Reply from First Response Finance Thank you Carole for the five-star review! Response date: 17th June 2025

smooth and quick decision.

smooth and quick decision. very helpful staff. Reviewed on: 14th June 2025

Reply from First Response Finance Thank you Peter for the five-star review! Response date: 17th June 2025

Very friendly and efficient from start to finish ap...

Very friendly and efficient from start to finish application was completed without fuss Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Debra! Response date: 17th June 2025

Excellent company highly reommend

Excellent company highly reommend Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Glen! Response date: 17th June 2025

VW Golf insured

Great company to deal with and value for money. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Emma! Response date: 17th June 2025

Speedy finance and great customer service.

My finance was approved within the day so I wasn’t waiting around. If I have needed assistance with any issues I have had, especially with my previous car, the customer service I received was top notch and resolved very quickly. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Louise! Response date: 17th June 2025

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First Response Finance: Car finance reviews

51000% increase in 5 star reviews

50% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7988)

I could not recommend first response finance enough!

Nice company

An easy experience.

Excellent Service and Support 5 Stars All The Way!

Great customer service

smooth and quick decision.

Very friendly and efficient from start to finish ap...

Excellent company highly reommend

VW Golf insured

Speedy finance and great customer service.

Review First Response Finance: Car finance now

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