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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Quick response and smooth transaction.

Quick response and smooth transaction. Excellent customer service Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you John! Response date: 18th June 2025

Had 2 cars on finance from first response always bee...

Had 2 cars on finance from first response always been brilliant with every step. Never pushed or forced into anything and the repayments are always agreed on what's best for me not them. Always there to help when needed. Deffo the best finance company I've used Reviewed on: 14th June 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours AJ! We hope you're happy with your new car. Response date: 18th June 2025

Excellent Company with effortlessly excellent service

First Response finance made it easy and accessible to make a big and necessary purchase. The entire process was smooth and the customer service was excellent, they were able to answer all my queries and they offered a payment plan that worked fantastically into my finances. They have been so helpful and I have had no issues when using First Response to finance my car! Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Aaliyah! Response date: 18th June 2025

Excellent experience, quick response & good customer...

Excellent experience, quick response & good customer service team. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Isaac! Response date: 18th June 2025

Haven’t had a problem always jump through hoops to g...

Haven’t had a problem always jump through hoops to get you the answers and help you need Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Dean! Response date: 18th June 2025

Helpful staff with excellent product knowledge

Very competant staff, answered any questions straight away , willing to help in any way to help me source a car. Satisfied any queries I had with the financial agreement. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Mark! Response date: 18th June 2025

Excellent company to deal with highly recommended

Excellent company to deal with highly recommended Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Andrew! Response date: 18th June 2025

Mu experience with First Response was an easy and fa...

Mu experience with First Response was an easy and fast . They helped find the car I was looking for and went over and above in doing so . Within days of being accepted I was in my way to collect the vehicle. They were very professional in there conduct , very polite, I would highly recommend using this company and if required I will most definitely use them again . Could not be happier with my vehicle. Excellent service given with respect for my needs taken into account. . Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Deborah! Response date: 18th June 2025

Excellent service put my mind at ease.

Excellent service put my mind at ease. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Claire! Response date: 18th June 2025

Simple and straight forward.

Simple and straight forward. Quick and easy process. Reviewed on: 14th June 2025

Reply from First Response Finance That's great to hear, thank you Simon! Response date: 18th June 2025

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