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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Helped organise for a slightly older car at a very r...

Helped organise for a slightly older car at a very reasonable rate! Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Phillip, we’re happy that we could help you! Response date: 30th April 2025

Easy to arrange your own finance

Easy to arrange your own finance and they will search the car too Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 30th April 2025

Had a couple of cars through FRFL and have always be...

Had a couple of cars through FRFL and have always been very good to deal with and always helpful in finding solutions to any problems Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

Very friendly and quick to accommodate your needs

Very friendly and quick to accommodate your needs Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Andrew! Response date: 30th April 2025

I have bought 2 cars through first response and I ca...

I have bought 2 cars through first response and I can honestly say I’m so truly happy with the experience. They have been on my side since day dot and I will continue to use them for as long as possible. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

Great and smooth experience.

Great and smooth experience. Prices are great, company easy to deal with and great customer service Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Heather! Response date: 30th April 2025

Highly recommend

Great experience for my first car finance. Easy and simple process and communication was clear and concise. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

I have never had a problem with this company and the...

I have never had a problem with this company and they have always helped and very easy to apply Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Jess! Response date: 30th April 2025

My first ever finance agreement

My first ever finance agreement, lovely knowledgable staff. Very fair interest age for the age I was and my no prior finance history. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Nat! Response date: 30th April 2025

Absolutely excellent service would definitely recommend

Absolutely excellent service would definitely recommend Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Sarah for the five-star review! Response date: 30th April 2025

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First Response Finance: Car finance reviews

No new 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

First Response Finance Car finance reviews (6931)

Straight forward to get finance, great rates and hel...

Helped organise for a slightly older car at a very r...

Easy to arrange your own finance

Had a couple of cars through FRFL and have always be...

Very friendly and quick to accommodate your needs

I have bought 2 cars through first response and I ca...

Great and smooth experience.

Highly recommend

I have never had a problem with this company and the...

My first ever finance agreement

Absolutely excellent service would definitely recommend

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